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CWD Hotel

3.5 star property
Family-friendly hotel with indoor pool, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CWD Hotel

View from property
Lobby
Beach
Superior Room | Minibar, desk, rollaway beds, free WiFi
Meeting facility

Reviews

6.2 out of 10

Good

Popular amenities

  • Free breakfast
  • Pool
  • Bar
  • Childcare
  • Airport transfer
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Room service
  • Babysitting
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Babysitting services
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is ₩45,614
₩53,160 total
includes taxes & fees
Dec 30 - Dec 31

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Minibar, desk, rollaway beds, free WiFi

Suite

Highlights

Balcony
Fireplace
Air conditioning
LCD TV
Washer/dryer
Private bathroom
Hair dryer
Minibar
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, desk, rollaway beds, free WiFi

Deluxe Twin Room

Highlights

Balcony
Fireplace
Air conditioning
LCD TV
Washer/dryer
Private bathroom
Hair dryer
Minibar
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | Minibar, desk, rollaway beds, free WiFi

Superior Room

Highlights

Balcony
Fireplace
Air conditioning
LCD TV
Washer/dryer
Private bathroom
Hair dryer
Minibar
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Similar properties

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Pool
Airport transfer
Parking available
Free WiFi
8.0 out of 10, Very Good, (17)
The price is ₩45,614
₩53,160 total
includes taxes & fees
Dec 25 - Dec 26
Hillary Hanoi Hotel
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About the neighborhood

Map
20 Thuy Khue Street, Tay Ho District, Hanoi, 10000

What's nearby

  • West Lake - 16 min walk - 1.4 km
  • Ho Chi Minh Mausoleum - 19 min walk - 1.6 km
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 3.5 km
  • Hoan Kiem Lake - 4 min drive - 3.2 km
  • Hanoi Old Town Night Market - 5 min drive - 3.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 33 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Railway Station - 10 min drive
  • Hanoi Gia Lam Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bún Chả Ngọc Xuân - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Phở Bò Gốc Gạo - Ngọc Hà - ‬7 min walk
  • ‪Kfc - ‬4 min walk
  • ‪CWD Canteen - ‬2 min walk

About this property

CWD Hotel

At CWD Hotel, you'll be just a 5-minute drive from West Lake and Quan Chuong Gate. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness center, a snack bar/deli, and a terrace.

Languages

Chinese (Mandarin), English, French, Vietnamese

At a glance

Hotel size

  • 98 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Supervised childcare (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Washer and dryer

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Fireplace

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 250000.00 per night

Pool, spa, & gym (if applicable)

  • Facility access costs VND 250000 per person, per night. Facilities include fitness facilities and a swimming pool.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

CWD Hotel Hanoi
CWD Hotel
CWD Hanoi
CWD Hotel Hotel
CWD Hotel Hanoi
CWD Hotel Hotel Hanoi

Frequently asked questions

Does CWD Hotel offer free cancellation for a full refund?
Yes, CWD Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at CWD Hotel?
Yes, there's an indoor pool.
Are pets allowed at CWD Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at CWD Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by CWD Hotel?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one way.
What are the check-in and check-out times at CWD Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at CWD Hotel and nearby?
CWD Hotel has an indoor pool and a fitness center, as well as a garden.
Are there restaurants at or near CWD Hotel?
Yes, there's an onsite restaurant.
Does CWD Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around CWD Hotel like?
CWD Hotel is a short 16-minute walk from West Lake and 13 minutes' walk from Ho Chi Minh Museum.

CWD Hotel Reviews

Reviews

6.2

Good

6.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very Good

The hotel staff service was very good,property itself needs a lot of maintenance,having said that we enjoyed our stay,language was a barrier,but we survived with google translate.
Christine, 13-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

Chose this hotel because it was in the quiet area of West Lake. The rooms are very nice - but the breakfast was poor in terms of both choice and quality. They paid little regard to customer service and even could not supply a street map!. It could be a fabulous hotel - the management needs a good 'shake up' and staff should be trained!!
JJP, 2-night trip
Verified Expedia guest review

6/10 Good

A hotel near the lake
The lake view from my room was excellent, Walking along the side of the lake whether in the day or night is refreshing. However, the walkways are not condusive as access to the lake from the hotel especially with the heavy traffic.
Verified Hotels.com guest review

10/10 Exceptional

A splendid hotel
The service was wonderful and the staff was splendid. While it was a little far from the main area of Hanoi, it was right by a wonderful lake lined with all sorts of cafes and delicious delights.
Joseph, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

It's a government center for development and support of women in Vietname (or something like that) The rooms need refurbishment as of 2017 but comfortable enough, very big and good views from the balcony to the lake.
1-night trip
Verified Hotels.com guest review

6/10 Good

Basic Hotel with OK rating
The hotel look really old, the room is overall OK. Good Point 1. They have balcony with nice sea view 2. Facilities/hotel room are clean. 3. The hotel staff is approachable and will assist you if you need anything. Bad Point 1. The queen bed is really stiff and hard there is no cushion at all, you can feel every bed spring on the bed when you turn/move in bed. 2. The WiFi is unstable and slow, which is really frustrating. 3. The breakfast entitled buffet is daily repeated. I gave a 3/5 star rating for this hotel, I think it can improve better.
Verified Expedia guest review

6/10 Good

Value for money for experienced Hanoi visitors
stayed here with my wife for a few days. the location is a bit out of the city centre so not too convenient if you want to stroll around and visit the city (have to take taxi). hotel is quite outdated and basic, with mold on the walls on places. big rooms, quite hard beds, simple breakfast and seems more tailored to local/domestic tourists. but the views (especially from the higher floors) are very nice. friendly and supportive staff
Verified Hotels.com guest review

4/10 Fair

Should not be classified as Hotel
Nice view of lake, that's all. Good air con. Have to walk 300 m to get food, if hungry, but only during the day. I arrived late, nothing to eat, not even in the hotel. Maps have to be purchased. If big tour group stays in hotel, breakfast will be a nightmare. No seats, no food. The staff do not replenish fast enough. Not recommended unless you have no choice.
Verified Hotels.com guest review

6/10 Good

great view at great price
great view West Lake at bargain rates. Wifi a bit slow, but easy to connect multiple units. Steamy hot water with good pressure. spacious room. Breakfast was okay, coffee black & thick as oil, but good.
Verified Hotels.com guest review

6/10 Good

Richard, 2-night trip
Verified Hotels.com guest review

4/10 Fair

It's not good! Low Cost effectiveness.
It's not good! Low Cost effectiveness. High Cost, Old Facility, Poor Food, But Good View, Not Good Wifi Speed
4-night business trip
Verified Hotels.com guest review

4/10 Fair

Suite room is quite spacious but sofa must be cleaned. Breakfast is so poor that I usually go to buncha restaurant near the hotel even though I was given breakfast vouchers.
4-night business trip
Verified Hotels.com guest review

2/10 Poor

エクスペディア情報と違いがありすぎです
4-night trip
Verified Expedia guest review

4/10 Fair

별로 추천하고싶지않음 환대, 전날에 콜택시 예약 제시간오지 않음 사후관리 조치 미흡
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

お勧めできないホテル
要望したベットタイプが違い、フロントに申し入れたが言葉が通じず我慢した。 朝の食事も、品数・量が少なく８時過ぎに行くと無いものがあった。 ２度目の利用はない。
Verified Expedia guest review

4/10 Fair

寝るだけと割り切るなら良いんじゃないですか。
Wifiがオープンなので時間によっては遅すぎて使い物にならない。あるはずのランドリー設備がない。客層が悪すぎ。掃除が適当で、使われた歯ブラシが普通においてあったり、朝食がショボすぎたり、フロントスタッフが英語を話せなかったり、お湯が出なかったり、建物は大きくても(古いです)、中身がスカスカって印象です。 ビジネスに使うと後悔すると思います。寝るだけと割り切って、格安で予約できれば使うホテルだと思います。
Verified Hotels.com guest review

8/10 Very Good

値段相当でも他に比べれば満足
ホテル自体は古いですが、部屋も広く、西湖も見れて、値段の割に満足できました。ただ、今回泊まった部屋は、バスルームの変な臭いが部屋にこもりましたが、締切ることで対応できました。同じエリアの同レベルのホテルではいい方だと思います。
Verified Hotels.com guest review

8/10 Very Good

만족
갸격에 비하면 만족 위치도 좋았고요
Verified Hotels.com guest review

10/10 Exceptional

交通不太方便！
Verified Hotels.com guest review

10/10 Exceptional

不错的酒店
环境不错，窗外面就是西湖，视野开阔。 如果去机场，打的士25万盾可到。 二百来块，性价比很高。 前台帅哥会说中文，清洁的阿姨也有会说中文的。
Verified Hotels.com guest review

6/10 Good

không đến nỗi tệ
cảnh quan khá đẹp và yên tĩnh về đêm, có view xuống TÂY HỒ thông qua ban công. túm lại cảnh quan đẹp
Verified Hotels.com guest review

6/10 Good

Hotel avec un bon rapport qualité/prix
L'hotel est un peu excentré (à moins de 2km du centre ville). Il est spacieux. Notre chambre donnait sur le lac Ho Tay, la vue était magnifique. La chambre était confortable. Nous regrettons que la piscine de l'hotel soit payante et l'accueil de l'hôtel pourrait être amélioré (sourire, meilleur anglais, accueil enthousiaste) mais globalement c'était agréable.
Verified Hotels.com guest review

2/10 Poor

정말 오래된 호텔
곰팡이...........벗겨진 시멘트 벽......여자분들은 가지 마세요. 전 밤늦게 가서 잠만자고 아침일찍 떠나서 저렴한 호텔을 찾아서 간거긴 하지만....정말 싫었어요. 삐그덕거리는 스프링 침대....ㅎㅎㅎㅎ글고 호텔스탓컴에서 예약하믄 바우처를 안주는데..보통 호텔에서 미리 예약리스트 가지고 있어서 바로 확인해주는데..여기서는 눈을 똥그랗게 뜨고 쳐다보더라구요...ㅋㅋㅋ 한 20분 실랑이 하고 설명하고...영어도 못해요. 노!!!
Verified Hotels.com guest review