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Lotte Hotel Hanoi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Ho Chi Minh Mausoleum

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Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
Royal Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
2 bars/lounges, cocktail bar
Outdoor banquet area
View from property
In the heart of Hanoi, Lotte Hotel Hanoi offers a luxurious retreat with 2 bars, an indoor and outdoor pool, and Evian spa for massages. Savor breakfast at one of the 4 restaurants or stay connected with free in-room WiFi. The hotel's helpful staff has impressed previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Hot tub
  • 24-hour room service
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Television
  • Daily housekeeping
The current price is ₩162,458
₩184,228 total
includes taxes & fees
Feb 22 - Feb 23

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier Suite (Club Lounge Access)

Premier Suite (Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk

Premier Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 147 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Club Lounge Access)

View from room

Deluxe Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
  • 99 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, minibar, in-room safe, desk

Junior Suite King

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
Hair dryer
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
Hair dryer
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe King Room (Club Lounge Access)

City view

Club Deluxe King Room (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior King Suite (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Junior King Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

City view

Deluxe King Room

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Rainfall showerhead
Bidet
Separate bathtub and shower
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Twin Suite (Club Lounge Access)

Club Junior Twin Suite (Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk

Club Junior Twin Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 61 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Deluxe Twin Room (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Twins

1 bedroom, minibar, in-room safe, desk

Junior Suite Twins

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Bathrobes
Bidet
Separate bathtub and shower
  • 61 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Suite (Ambassador) | 1 bedroom, premium bedding, pillowtop beds, minibar

InterContinental Hanoi Landmark72 by IHG

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, (567)
The price is ₩164,428
₩186,461 total
includes taxes & fees
Mar 7 - Mar 8
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About the neighborhood

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 4 min walk
  • West Lake - 20 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Hoan Kiem Lake - 6 min drive
  • Hanoi Old Town Night Market - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Ga Thuong Tin Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Delica-Hans - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte Hotel Hanoi

Lotte Hotel Hanoi puts you just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can visit the spa to be pampered with massages or mani/pedis, and Grill 63, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Korean, Vietnamese

At a glance

DONE

Hotel size

    • 318 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Basketball

Working away

  • Business center
  • Conference space (13870 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • 48-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Tim Ho Wan - This restaurant specializes in dim sum.
Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.
Pharaohs - This cocktail bar serves light fare only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1474200 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for VND 822500.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi offer free cancellation for a full refund?

Yes, Lotte Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Hotel Hanoi?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Lotte Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Lotte Hotel Hanoi?

Yes, there's free self parking.

Is airport shuttle service offered by Lotte Hotel Hanoi?

Yes, an airport shuttle is available. The charge is VND 1474200 per vehicle one-way.

What are the check-in and check-out times at Lotte Hotel Hanoi?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Lotte Hotel Hanoi and nearby?

Onsite recreation at Lotte Hotel Hanoi includes basketball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Lotte Hotel Hanoi also has 2 bars and an outdoor pool, as well as a sauna and a health club.

Are there restaurants at or near Lotte Hotel Hanoi?

Yes, there are 4 onsite restaurants, featuring Chinese cuisine.

What's the area around Lotte Hotel Hanoi like?

Lotte Hotel Hanoi is a short 20-minute walk from West Lake and 4 minutes' walk from Lotte Center Hanoi.

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Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It was so Lovely . Great in everything.
TEBNOMA DAVID, 2-night trip

10/10 Exceptional

Breakfast was great. Rooms are comfortable. Safe wasnt working though.
1-night trip

10/10 Exceptional

Love this place.
Ik, 3-night trip

10/10 Exceptional

Just Great
Denis Luc, 2-night trip

10/10 Exceptional

Great hotel. Loved our stay here
Dharmesh, 2-night trip

10/10 Exceptional

Good
Hotel is very good, comfortable, clean and quiet
Yuen Ling Ivy, 1-night trip

10/10 Exceptional

Fitness center and spacious rooms
michael, 2-night trip

10/10 Exceptional

Great hotel : shopping center, restaurants and everything you need nearby. Valuable hotel with professional staff. Friendly and warm staff at 59 club floor. Linh Nguyen and the staff well trained will assist you for unforgettable stay.
TEBNOMA DAVID, 1-night trip

10/10 Exceptional

I think Lotte Hotel is the best hotel in Hanoi.
Kochi, 3-night trip

10/10 Exceptional

Luxurious
Pac, 2-night trip

10/10 Exceptional

Excellent hotel, friendly and helpful staff, great perks
Dane, 1-night trip

10/10 Exceptional

Great service, great room
lee, 2-night trip

10/10 Exceptional

Nice hotel and nice location. Plus shopping center at ground level.
Gilles, 4-night trip

8/10 Very good

Good hotel ,especially nice view from high floor room
Naozumi, 2-night trip

10/10 Exceptional

The staff at the Lotte Hotel in Hanoi are very friendly and helpful. Restaurant in the Hotel are great and good value. Highly recommend staying there.
Christopher, 10-night trip

10/10 Exceptional

Nice hotel and nice location. Big shopping center on ground level.
Gilles, 5-night trip

10/10 Exceptional

This is one of the best hotels I’ve stayed since I been overseas,staff was very nice and helpful,great food,great living condition,cleaning staff great and check in and check out receptionist was great
Randell, 3-night trip

10/10 Exceptional

I enjoyed staying
Il Kyung, 2-night trip

8/10 Very good

Nice hotell and friendly staff. Amazing views
Really liked the hotell, but the pool area could have been better with more sun chairs and a pool bar. Otherwise I really liked it
4-night trip

10/10 Exceptional

A short stay
A short stay at a very nice hotel. Everything was clean, the view from the room was great, the pool and gym was nice and the staff was helpful and polite. Did not try the breakfast option, but dinner was one of the better we had in Hanoi, but more expensive than other places in Hanoi
Benjamin, 1-night trip

10/10 Exceptional

Was convenient to get to my business meetings
Aravind, 1-night trip

10/10 Exceptional

Good services
ya feng, 1-night trip

10/10 Exceptional

The room is clean and comfortable
ida, 2-night trip

6/10 Good

This hotel is pretty far from the Hanoi old quarter which is inconvenient because most shops, restaurants, and activities are in the old quarter. The property, staff and services are good.
Thomas, 1-night trip

6/10 Good

Lotte hotel
Concierge, housekeeping and restaurant staff were great. Location and facilities were great as well. WiFi was horrible - if you are there for work and need to use the internet - good luck.
mohammed, 3-night trip