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Western Hanoi Hotel

3.5 star property
Hotel with restaurant, near Indochina Plaza Ha Noi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Western Hanoi Hotel

Outdoor wedding area
Standard Room | Minibar, in-room safe, iron/ironing board, cribs/infant beds
Lobby
Studio Suite | View from room
Massage

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Spa services
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
Feel at home
  • Cribs/infant beds (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Superior Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
Coffee/tea maker
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
Coffee/tea maker
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Executive Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
Coffee/tea maker
Minibar
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | View from room

Studio Suite

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Deep soaking bathtub
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Kitchen
Laundry facilities
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9.8 out of 10, Exceptional, (39)
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About the neighborhood

Map
Lane No.75 Tran Thai Tong Street, Cau Giay District, Hanoi, 10000

What's nearby

  • Indochina Plaza Ha Noi - 14 min walk - 1.2 km
  • Keangnam Landmark Tower 72 - 3 min drive - 2.6 km
  • Lotte Center Hanoi - 3 min drive - 3.4 km
  • Vietnam National Convention Center - 4 min drive - 3.8 km
  • My Dinh National Stadium - 5 min drive - 4.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 34 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Hanoi Railway Station - 20 min drive
  • Hanoi Long Bien Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kichi Kichi Lẩu Băng Chuyền - Trần Thái Tông - ‬1 min walk
  • ‪Al Fresco's - ‬3 min walk
  • ‪Vua Chả Cá - ‬1 min walk
  • ‪Phở Định 3 - Đồng Bông - ‬3 min walk
  • ‪Biển Đông - ‬3 min walk

About this property

Western Hanoi Hotel

At Western Hanoi Hotel, you'll be just a 5-minute drive from Vietnam National Convention Center and My Dinh National Stadium. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Vietnamese

At a glance

Hotel size

  • 60 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Onsite venue - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)

Children & extra beds

  • Cribs/infant beds are available for USD 350000.0 per night
  • Rollaway beds are available for USD 350000 per night

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Western Hanoi Hotel
Western Hanoi
Western Hanoi Hotel Hotel
Western Hanoi Hotel Hanoi
Western Hanoi Hotel Hotel Hanoi

Frequently asked questions

Are pets allowed at Western Hanoi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Western Hanoi Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Western Hanoi Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Western Hanoi Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Western Hanoi Hotel and nearby?
Western Hanoi Hotel has spa services.
Are there restaurants at or near Western Hanoi Hotel?
Yes, there's an onsite restaurant.
Does Western Hanoi Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Western Hanoi Hotel like?
Western Hanoi Hotel is a short 14-minute walk from Indochina Plaza Ha Noi and 18 minutes' walk from Vietnam Museum of Ethnology.

Western Hanoi Hotel Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

The aircond in the room leaking
5-night business trip
Verified Expedia guest review

8/10 Very Good

For business ok
Good surrounding with local food.
Teo, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Recommended
Western Hanoi Hotel is a very nice hotel with great location, comfort, and value for money. A major drawback is just the cleanliness of the property which can be associated with the on-going construction nearby. Overall, the hotel is recommended for your stay in Hanoi.
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

6/10 Good

Overall ok
Internet connection is good, and pretty stable. However I don't really feel comfortable with the interior of room. For my very first night, the air conditioner was spoilt and shower room flooded. Requested a change and was given a new room the next day. Good service. However, doesn't feel comfortable with it.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Not a top market hotel but good enough
The rooms were big compared to ones in Hanoi City, a lot smaller. the food wasn't flash but the staff were very friendly and nice.
Verified Expedia guest review

6/10 Good

Great Staff but Poor Location
The staff were wonderfully helpful. But the surrounding area had nowhere of interest. It was 10 kilometres from the Old Quarter with construction work and roadworks nearby. Even the nearest supermarket was five minutes by taxi.
Verified Hotels.com guest review

6/10 Good

So so
There are room for improvement. I could hear what my neighbors talk during the night. Advise to install shower curtain
Verified Hotels.com guest review

6/10 Good

Not very satisfying
No soap, strong smoke scent even for non smoking room, hot water takes 5 minutes
Verified Hotels.com guest review

2/10 Poor

Bad hotel, please avoid
This hotel is lacking in character, facilities and service. We recommend that you go elsewhere. Firstly, our "Executive suite" room wasn't really a suite, it was actually a medium-sized bedroom with a separate bathroom. It's layout was poor without a convenient place for putting on make-up except the bathroom sink and no convenient place for working. The pressure of the shower was extremely variable with the associated extremes of hot and cold water temperature and also had poor drainage leading to lots of water being left over the bathroom floor. The service was also poor, an item of clothing was stolen from us during our stay and the staff who dealt with our complaint didn't want to reimburse us, claimed it was our fault and ultimately hadn't been given any authority to fix problems. The manager who we asked to speak to never turned up and was always non-contactable when the front-desk staff tried to reach them. The facilities at the hotel are poor. My brother had problems with the laundry service not returning his clothing on time. There's no hotel bar to relax in and the evening food service superficially has a good selection, but when we ordered actually had a much smaller selection of available meals.
Verified Expedia guest review

10/10 Exceptional

TATSUHIKO, 3-night trip
Verified Hotels.com guest review

6/10 Good

エアコンの効きが悪く、暑かった。
3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Tsubasa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaesung, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

CHO, 1-night trip
Verified Hotels.com guest review

6/10 Good

モーニングを食べたが、 テーブルに虫がたくさんいた！ ホテルに着いた時フロントに誰もおらず、 音を立てても誰もこなく、 20分待ってたら ようやくホテルのスタッフが来た。
JUNICHI, 3-night business trip
Verified Expedia guest review

8/10 Very Good

ホテルは良かった。特に朝食が美味しかった。
Hiraku, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

いつも宿泊するホテルが満室でしたので、スグ側にある こちらを予約しました。普段はお向いのホテルなのですが、最上階にレストランがイルミに気になっていたので丁度よかったです。バーとレストランは少し今どきな感じ。夜はイルミが可愛いです。食事は朝食ビュッフェでした。美味しいですよ。お部屋も広くて綺麗です。ただ お部屋によって 窓がほとんどない部屋もありました。
3-night romance trip
Verified Expedia guest review

8/10 Very Good

JAEGOAN, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Kyungju, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

예약을 지키지 않는 사기(?) 수법
예약된 슈피리어 룸이 아닌 일반 룸으로 배정한 것부터 사기(?) 당한 느낌.
WILLIAM, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

딱 그가격
침구가 깨끗하지 않고 눅눅한 냄새가 났습니다.
SANG MIN, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

모든 직원들이 친절합니다. All employees are kind.
5번째 이용했어요 . 하노이에 갈때마다 이용했는데 모든 직원들이 친절하게 잘 대해 주셨어요. 미딩송다 한인타운과는 택시로10분 미만입니다. It's the fifth time I've used it. I used it every time I went to Hanoi. All the employees were kind to me. It's less than 10 minutes' taxi ride to Miding Songda Korean Town.
SANG HO, 1-night family trip
Verified Hotels.com guest review

6/10 Good

窓無い部屋で良くなかった
Tom, 1-night business trip
Verified Expedia guest review