Hotel and surroundings were beautiful. Location was great and restaurant staff was super friendly. The lady who did our check in and check out was not so friendly and she kept our passports and forgot to give them back. The hotel called our tour guide and thankfully we were at the canyon and able to return to Chivay to retrieve it. The tour guide said that this is a common occurrence at this hotel and a major inconvenience. Management needs to address this issue. Otherwise the hotel was wonderful.
Beautiful location, the hot springs were wonderful and there's access to the river. Staff was very nice and accommodating even though our Spanish is terrible. They helped us connect with our tour to Colca Canyon in the morning. Breakfast buffet was nice. The room was cozy and comfortable.
Allison
Allison ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 1์ 7์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2018๋ 10์ 14์ผ
frederic
frederic ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2018๋ 6์ 25์ผ
รlteres Hotel mit kleinen Extras
Das Hotel ist schon einige Jahre รคlter. Es wird aber liebevoll gepflegt inkl. toller Grรผnanlagen. Die Zimmer sind groร, Ausstattung etwas in die Jahre gekommen (Heizer muss dringend ausgetauscht / geprรผft werden) aber meist funktionstรผchtig. Die Wรคrmeflasche abends im Bett ist toll und wir haben uns sehr รผber die Extraportion Wรคrme gefreut.
Die heiรe Quelle war bei unserem Besuch eher lauwarm und auch nicht so super einladend - vieleicht auch weil wir vorher bessere besucht haben.
Das Frรผhstรผck ist durchschnittlich und macht satt. Das Abendessen hingegen ist sehr lecker und hat uns begeistert.
Wir wรผrden auf jeden Fall wieder kommen da Preis-Leistung auf jeden Fall stimmen.
Andrea
Andrea ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2018๋ 5์ 9์ผ
We arrived in pouring rain and needed to haul our stuff a considerable distance down rocky stairways to get to reception. To make matters worse my husband was sick. This was the low point of our trip. The building structures were lovely but the service was lacking. Finishing touches just were not there even tho hot water bottles were deliver ed. Try to get a taxi it Yanque- interesting place to walk about.
Joan
Joan ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2018๋ 4์ 22์ผ
Reclamo de forma de pago por la estadia
Tengo que manifestar mi desacuerdo con la polรญtica de pago, ya que fui con un grupo familiar y reserve 2 dรญas, pero en el primer dรญa uno de los integrantes del grupo sufriรณ un accidente, en la poza termal y tenรญamos que regresar a AQP, pedi cancelar y me indicaron que la reserva era por dos dรญas y se tenia que pagar completo, despuรฉs de aceptar esto y proceder a pagar con mi tarjeta Diners no aceptaban el cobro en dolares y procedรญan al cambio en moneda local a un valor muy alto, esto me obliga a cancelar al contado en dolares , cada cliente debe tener la opciรณn de pago en cualquier moneda mas si es turista!
Luis Alberto Maria
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2018๋ 1์ 5์ผ
dirty bathroom and room
expensive price for what you get
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2017๋ 3์ 6์ผ
Nestled in the gorge of the Colca
The hotel worked really well for our family. The family suite had amazing views and space for children and adults. While in the thermal bath the pet baby alpaca came by watch to the children's delight. We enjoyed meals and found the staff friendly and accommodating. Finding hot water bottles in our beds was a delight.