Usually I wouldn't write a review but my experience at this Doubletree was so bad. First, usually my stay at a Doubletree includes one of their famous chocolate chip cookies at check in but I wasn't even offered one so that was already a sign that we were going to have a bad experience.
Secondly, the walls and windows are not insulated from sound so you can hear everything happening around the room. I would have expected being in proximity to LAX airport that we'd get airplane noise, but thankfully that was not the case. Instead we had the following two situations which made our stay challenging.
Our room was situated on the second floor, directly above the event room where on Saturday night (8/23) there was a retirement party with amplified music and karaoke happening after we returned to our room at 8:30pm after a long day out. We were told by the hotel staff that it would stop immediately at 11pm but it didn't stop until 11:30pm since we had to call again at 11:10pm asking why the party hadn't ended. We were not given any heads up that a party would be directly beneath our room with the bass coming from the music impacting our quality of rest. We were also not given any compensation or offer to move rooms due to the noise.
On the following evening, a car in the parking lot decided to play "And the beat goes on" by The Whispers (ironically) on repeat more for over half an hour. It took another call to the front desk to call security and address.
Arnold
Arnold ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 27์ผ
Never again
No water pressure in the faucet or shower. Room & windows werenโt clean. Pillows were small, thin & very uncomfortable. Little triangle trash cans were so small, it was basically an ornament. I asked for room to be cleaned & fresh towels, but the clerk was very rude & asked "didn't you just checked in?". (We had checked in the night before) Overall, nothing was done when we came back to the room 9 hours later. Icemaker on our floor wasn't working so we had to go to the other floors. My kids & I are allergic to pork. At the continental breakfast, chicken and pork sausages were in the same warmer, touching each other. Apples were bruised & old. Being a veteran, I traveled a lot in many countries and this stay was one of the worst.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 27์ผ
Was good
Jorge
Jorge ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 26์ผ
Kristie
Kristie ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 25์ผ
Grant
Grant ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 23์ผ
Where to next!!!
This was an amazing stay! The hotel is 5min from LAX. 20min from Venice Beach. The staff was super friendly and helpful. Great place to stay on our way to Mexico!
Asim
Asim ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
Tommie
Tommie ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 21์ผ
Patricia
Patricia ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 20์ผ
Great overnight stay by the airport.
Friendly staffs
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 20์ผ
It was just OK esp for a doubletree
Tv wasnโt working multiple times, had maintenance come check it out but when I explained it happens throughout shows or movies he said just call me when it happens. Problem was we werenโt in our room during the day so each night we could not watch tv. I was told to reach out to third party to get a partial refund. Otherwise food was mediocre at best!! 3/5
Jessica
Jessica ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 20์ผ
Jairo
Jairo ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 19์ผ
ERIC
ERIC ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 19์ผ
Never again!
What a terrible experience, mattress too small for the bedframe, my fiancรฉ actually bumped his leg into the bed frame and cut himself. Sewer smell in the bedroom, cabinet door disconnected leading to the mini fridge, AC wasnโt working management had to have a technician come fix it. This is just a overall bad experience for three days.
Duran
Duran ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 19์ผ
Shinya
Shinya ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 17์ผ
I have never experience a hote when the rooms get clean every other day if stay multiple nights.
Bathroom was terrible no way to keep the water inside the showers.
Rigoberto
Rigoberto ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 16์ผ
Heather
Heather ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 15์ผ
Emily
Emily ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 14์ผ
The bathroom door slider was broken and would not shut all the way. They did not give us the room i paid for and the floor in front of the frig was soaked and very wet. Not what i was expecting from the Doubletree Hotel.