2/10 Poor
Nov 24, 2024
Filthy
The room was filthy, carpet stains all over. I booked a lake view but couldnt see due to the windows being fogges between the panes of glass. There was mildew in windows and several spiders i had to kill. The tub had no anti slip or traction of any kind. I stepped in & fell bringing the shower curtain with me. (I ended up with a fractured hip) the next moring at breakfast we went through a room (no signs anywhere & unlocked) to go outdoors. The cook and front desk lady came in and yelled at us. Stating the room was reserved and we werent allowed outdoors!! The cook told us we needed to just check out and go stay somewhere else. All for going through an unmarked, unlocked sunroom.
Lisa-Marie
Lisa-Marie, 1-night family trip
Verified Hotels.com guest review