4/10 - 보통이에요
2025년 1월 13일
Not the best customer Service.
Employees were not aware of the resort schedules around the facility or resort. In addition of "zero" introduction of the facility. Meaning that you need to ask about where is breakfast, where is this place, etc. Other hotel I stayed on the past provide an complete upfront information about the hotel. Needed to go over different building and I received different information. It is an Ski/Snowboard Resort so people are expected to enjoy the mountain, but the Resort network was not working. Therefore, it is hard to communicate with people around the facility because mobile reception was not the best. The network issue was broad-up but they stated that they cannot do anything about it.
Otto
Otto 님, 2박 가족 여행
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