2/10 - 별로예요
2013년 8월 23일
내 인생 최악의 호텔 The worst hotel!!
This is the worst hotel I ever stayed.
1. very rude and unkind staff
There's only one staff at the reception and she didn't tell us anything about the room, restaurant and open time. When I checked in, she made us to wait more than 10minutes for searching her email. I asked for double bed room(more than 3weeks before!!), she said there's no double bedroom anymore. Even the others didn't make a reservation!
2. Messy room
Water dropped air conditioning with no remote-control, water don't sink in the shower booth(because of the sink site is higher than the other site), visible big window on the bathroom wall to the pool front, can't use wifi in my room.
Thr worst thing was the staff's attitude. When I complained to her, I just wanna explain and appologize but she ignore me and even yelling me!! (Complain to hotels.com not the hotel!!)
So we packed and moved out for finding another hotel.
1.무례하고 불친절한 호텔리어
무려 약 한달 전에 예약을 했음에도 불구하고 더블베드룸을 다른 손님에게 주고 우리에겐 트윈베드룸을 준 것(그 손님들은 미리 예약한 것이 아니었음), 항의하는 내게 소리지르면서 불만이 있으면 호텔스닷컴에 말하라고 한 점
2. 엉망진창 호텔시설
잘 열리지 않는 출입구, 리모콘도 없고 심지어 켜자마자 물이 떨어지던 에어컨, 지저분한 욕실바닥, 물이 빠지지 않는 샤워부스(심지어 하수구보다 부스 입구가 더 낮아서 물이 밖으로 흘러넘침)
Vion
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