Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
What's nearby
Yumbo Shopping Center - 11 min walk - 0.9 km
English Beach - 12 min walk - 1.0 km
CITA Shopping Center - 19 min walk - 1.7 km
Maspalomas Dunes - 4 min drive - 2.5 km
San Agustin Beach - 11 min drive - 4.6 km
Getting around
Gran Canaria Airport (LPA) - 29 min drive
Free beach shuttle
Restaurants
Greek Village - 6 min walk
Las Piramides - 5 min walk
Toro Steak House - 7 min walk
Little Brasil - 8 min walk
Café de París - 6 min walk
About this property
Hotel Riu Papayas
Hotel Riu Papayas features a free kids' club and puts you within a 15-minute walk of Yumbo Shopping Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Main restaurant, which is one of 3 restaurants and serves breakfast, lunch, and dinner. This all-inclusive hotel also features a poolside bar, a fitness center, and a children's pool. Fellow travelers say good things about the overall property condition.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Land activities
Fitness facilities
Volleyball
Kids club
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
Dutch, English, German, Spanish
At a glance
Hotel size
468 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Free offsite parking nearby
Street parking available
Offsite
Free beach shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Children's pool
Waterslide
Playground
Babysitting (surcharge)
What to do
Free beach shuttle
Fitness classes
Beach volleyball
Concerts/live shows
Evening entertainment
Beach nearby
Bicycle rentals nearby
Golfing nearby
Horse riding nearby
Kayaking nearby
Windsurfing nearby
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Free beach shuttle
Bicycle rentals
Beach sun loungers
Beach umbrellas
Bike storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Waterslide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Free crib/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
Main restaurant - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
Asian restaurant - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Spanish restaurant - This theme restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open daily.
Lobby bar - This lobby lounge serves breakfast only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Papayas
Hotel Papayas Riu
Clubhotel Riu Papayas All Inclusive Hotel
Hotel Riu Papayas San Bartolome de Tirajana
Papayas Hotel
Riu Papayas Bartolome Tirajan
Riu Papayas Hotel
Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas Hotel
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas San Bartolomé de Tirajana
Hotel Riu Papayas Hotel San Bartolomé de Tirajana
Frequently asked questions
Does Hotel Riu Papayas offer free cancellation for a full refund?
Yes, Hotel Riu Papayas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Papayas?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Riu Papayas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Papayas?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Riu Papayas?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Riu Papayas and nearby?
Have fun with onsite activities like volleyball and cycling. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a waterslide and a fitness center. Hotel Riu Papayas also has a garden.
Are there restaurants at or near Hotel Riu Papayas?
Yes, there are 3 onsite restaurants, featuring Asian cuisine.
Does Hotel Riu Papayas have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Papayas like?
Hotel Riu Papayas is a short 11-minute walk from Yumbo Shopping Center and 12 minutes' walk from English Beach.
Hotel Riu Papayas Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
8.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 21, 2024
henrik hansted
henrik hansted, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Werry nice
Werry nice
Lars
Lars, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 13, 2024
False impression
We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
Waldemar
Waldemar, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 10, 2024
Pleasant stay could have better drinks selection
The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
Daniel
Daniel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
It was great
Chinmay
Chinmay, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
Sep 16, 2024
Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
Angela
Angela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
todo
Eyeris
Eyeris, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
I could not fault this hotel. We had a fab stay!
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Sarah
Sarah, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 29, 2024
Todo muy recomendable, personal amabilísimo!
Cristina
Cristina, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 13, 2024
Very high standard with few issues
The hotel is very high standard. Two things were disappointing
1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice.
2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
Andrew
Andrew, 9-night trip
Verified Hotels.com guest review
2/10 Poor
May 8, 2024
Sebastian
Sebastian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 7, 2024
Christy
Christy, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 22, 2024
Susan
Susan, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2023
Very nice hotel, only the food could use some more variation.
Michaël
Michaël, 10-night trip with friends
Verified Expedia guest review
8/10 Very Good
Nov 12, 2023
Great stay - poor gym.
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
Martin
Martin, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2023
Clean. Excellent service and staff very helpful and friendly.
Priyan
Priyan, 6-night family trip
Verified Expedia guest review
8/10 Very Good
May 14, 2023
Pleasant hotel, but the food could be better.
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu.
Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner.
Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before.
Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
Anthony
Anthony, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2023
Very good overall.
Playground for kids not well positioned.
Carmelo Perez
Carmelo Perez, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 28, 2023
Great Hotel - beware individual bookings
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
Keith
Keith, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 22, 2023
Lovely hotel
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together.
That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Kerry
Kerry, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2022
Amazing hotel & staff
Amazing stay, staff could not be friendlier, will definitely be back.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 23, 2022
Fantastic midweek break, food was outstanding and hotel was fabulous.
Jamie
Jamie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 19, 2022
Top hotel! Great staff, modern furnished rooms, very comfortable beds, nice shower, lovely food and drinks, main restaurant with big terrace (table outside), additional two delicious restaurants (Asia and Spain food). I can really recommend this hotel for everyone!