This is a nightmare for us:
1): There has no direct public access to the front desk, since the building is shared with low income family apartment which occupied the direct public access area, pulling forward to the front desk needs to get access code to open the gate.
2): when we arrived at around 9:00 PM at night, we called the phone number listed on the fence board to get access code, but have not gotten any response, just heard the ring sound.
3): The environment looks dangerous, since there has a police car always parked at the public access area.
We struggled about from 9:00 PM to 10:20 PM and finally gave up, instead, we drove to the near Holiday Inn for two nights staying. Now we are asking the Expedia to refund the charge. We have kept the phone call records and picture of the gate/fence to access the quality Inn front desk.