We booked the Townsend King which was nice but after we discovered the filthy toilet splattered with feces and requesting that someone clean it, we were given the option of staying in another room because they had no one available to clean the toilet. We were given the keys to a "chicken coop" looking building in the rear. The room smelled like mildew, so we told the front desk to find another room for us. We reluctantly settled for a room in the main inn above the front desk. This room was outdated and had tripping hazards all over the place. The bed was so high off the floor my wife had to use a step stool in the room just to get in & out of bed. The ceilings were low and looked like they were going to collapse. You could hear people talking well into the night at the front desk. The room was nothing like the room that we had requested & would have been happy to stay in, if the toilet was not feces spattered. When we asked for a refund we were told that we would have to speak to the manager Johnathan, who would be in the following morning at 7am. We checked out at 7:30 and were told that Johnathan was unavailable but we could wait for him. I told the front desk that we had to leave & expected a full refund. Never received any refund or adjustment. When we got home from our trip, I requested a refund through the Expedia messaging. No response to this and another request. The town is great, but this outdated, over priced , poorly run inn is one to avoid.