6/10 - 좋아요
2025년 1월 3일
Nice hotel, bad service
Was pretty disappointed with this stay. Checkin was terrible, the woman at the front desk was very unhelpful. Tried to connect to the internet, said my room wasn’t correct. Called the front desk, they sent up 3 people to my room to assist. They had to log in with their own information, as mine wouldn’t work. Went down to get toothpaste because I forgot mine and they gave us a used toothpaste container. When checking out, we needed information on how to get out of the hotel parking area and they said we were never even checked in (internet problem solved). Beautiful hotel, beautiful room and amazing views but the customer service was terrible.
Stephanie
Stephanie 님, 1박 여행
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