엘리아 에르무 아테네 호텔

위치는 굉장히 좋으며, 깨끗하고 방크기 적당했음. 와이파이가 좀 끊어지긴 하지만 불만없음 생긴지 얼마 안된 호텔이고 시설은 깨끗한데, 좀 안정화가 덜 되어 있는것 같고, 방에 없는 물건들이 좀 보였음. 우선 비누, 티슈, 세탁물 가방 없음. 은근히 불편했음. 테이블이 좀 작음. 방은 복불복으로 시끄러울 수 있음. 가구들이 굉장히 좀 부족하였고, 방 불을 다 꺼도 수면등을 끌수 없었음. 시티택스 체크인시 지불하고, 체크아웃시 영수증 받는것도 좀 이상함 조식은 완전 기본, 답답하였고, 작고, 맛 없었음 서비스는 좀 어설프고..가격은 좀 싼 편이긴한데 아주 싼건 또 아님. 난 한번 숙박해봤으니 앞으로 안할 생각임.

Overall our stay at the hotel was excellent, and we didn’t experience any problem from the first day until we were about to leave the hotel and head to the airport at the end of our stay on the 5th of January 2020. At that day 19:00 while we were waiting For the bus at the Lobby of the hotel, A strange guy entered the lobby of the hotel, and stole my bag pack that I kept beside my leg. This was seen on the security cameras of the hotel. We realized that the bag was missing when we left the hotel at 19:15 with the luggage, and once we reached the bus I realized that the bag was missing. I came back immediately after that to the hotel to look for the bag, and asked the reception if they have any idea where is it. They called the security manager and he checked the security cameras during our waiting in the lobby and then we saw very obviously the stealing how it happened and the guy who was responsibility for this which occurred right inside the hotel lobby. I believe that this incident is due to failure of the security services and management of the hotel, which caused us to pay a lot. It caused a lot of consequences, as we felt so depressed and payed a lot of our time and energies because what was stolen is our passports which has our American visa , my credit card which he used after that several times of around 250 euros, the camera, 300Euros, sunglasses, our car keys, driving license and others. Which the total of this damage about 2000 euros, and mental damage.

I was there with my mom and the staff took excellent care of us. Great location, clean and stylish room. I’d love to stay again.

The Elia Ermou was one of the best hotels we have had the pleasure of staying at. We have recommended the Elia to friends who will be booking in 2020.

Great location. Polite and helpful staff. Very clean.