The Air conditioning in my room did not work in the first two days. Despite telling the staff, they were not able to move me to another room untill the third day. I did not receive any compensation for not having proper room structure in the firsr days, then sleeping poorly. It was my first time in Uruguay and the hotel gave me the worst experience possible. To top it off, during the third day i got stuck in the hotel elevador with my husband and it took more than 20 minutes for someone to arrive and take us from there. It was extremelly traumatizing and i feared for my life and, again, I did not receive any compensation or an appology from the hotel. That was bizarre! I do not recommend this hotel.