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Choose else where to park on a Saturday

The beds, the shower, and the pool were clean. Front desk was helpful. Our only negative was the valet parking. They were so busy the night we got there. It took us about 40 minutes just to get into the parking garage. The people working at the valet were trying their best, it was just such a busy night. I am not sure if anyone else has experienced this on other nights.

1박 가족 여행, 2021년 5월 29일

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Excellent stay

My stay was superb. The only complaint is that valet parking was a little hectic due to it being Memorial Day weekend.

John, 2박 여행, 2021년 5월 28일

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Our room was not cleaned properly prior to check in. The elevator system was terrible. On our last evening in town we had to walk up 20 flights of stairs to our room. The elevator was not stopping on each floor. Guests were not courteous of who was waiting for the elevator first. Guest were getting on the elevators without masks and surpassing the occupancy requirement due to social distancing recommendations. A number of guests were left with no choice but to walk to or from their rooms and or lobby due to the poor elevator system. Nothing was done to resolve this major issue.

3박 여행, 2021년 5월 27일

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The hotel itself was very clean and comfortable. Staff was great.There is no free parking near the hotel. Valet service was good however you are unable to reach the valet staff via phone in order to have the car available once you get downstairs. Other guests smoking directly in front of the building while waiting for valet was the downside. As for location.... CLOSE & CONVENIENT!!!

친구와 3박 여행, 2021년 5월 27일

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Great place to stay!

My stay was great. The room was spacious. The hotel was very clean. Staff members were very pleasant and friendly. There was no room cleaning due to COVID. I spent a few hours at the bar mingling with other visitors. The food and drinks were amazing.

Takeysha, 친구와 3박 여행, 2021년 5월 21일

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Very Accommodating & Comfortable

The room was clean and beds comfortable! The shower was great...hot and good water pressure. There is a nice open seating area in the lobby and an Einstein Bagels which was so convenient for breakfast! There was coffee and free water bottles in the room. Customer service was always very available and helpful. Overnight parking is reasonable if it is the off-property option which is a parking garage with a sky bridge over to the hotel.

Michael, 4박 가족 여행, 2021년 5월 21일

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Eh

The hotel is very sterile. The lobby is sparse. The rooms are clean and comfortable, but the furniture is very utilitarian, the desk is ridiculously small and the rooms have NO ambiance. There is no artwork on the walls, just plain painted walls. The bed was reasonable comfortable but not up to other high end hotels standards.

Richard, 친구와 3박 여행, 2021년 5월 20일

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They made it special for me and my son, got us up to the 27th floor.

Tim, 1박 가족 여행, 2021년 5월 15일

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Overall the service was great and the hotel was very clean. Unfortunately, the ac in our room wasn’t as cold and we felt hot when our ac was already on 65. We didn’t sleep comfortably because it was hot.

Veronica, 1박 가족 여행, 2021년 5월 15일

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Valet took forever. Bathroom in rooms not updated. Pool was mediocre. Not worth $245/ night.

Mitzi, 1박 여행, 2021년 5월 14일

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