We've have stayed here before and it was great, but this time was a little twisted. Our first clue should of been when chkg in did 'we want to' upgrade for $5.00 per night! ($15.00 total!!) Now I have been in business for over 40yrs and and there are somethings that should be considered as perks rather that upgrades due to how frivolous the cost.
The room appeared to be like a storage room converted to a small king size bed room, the view was of the staging area for the elevators, the window was half the size of the other rooms, and the best part was the last night we were fortunate enough to get to listen all night long to a corporate party music right below us - which was fine for we like to dance the night away!
Another perk is the free complimentary wine/beer to be enjoyed out on the patio... normally perks are to get you to buy another full drink, but when we say everyone else throwing theirs in the trash can we didn't feel so bad not drinking it!!
Now the rest of the story... valet parking was a delight, from dropping off to retrieving, very organized! They treated you right. BUT the one thing that would probably bring us back is Kyle. We sat out on the patio to! watch the parade and asked to have the fire turned on for the chilly night, what a delight it was talking with him! You can't go wrong bonding with someone who's "technology" toy growing up was a 'stick'... he was just 'good people'!