Receptionist was great, he was very friendly and accommodating. However the cleanliness of the room was poor, the 2nd room we got was better but not my much.
John
John ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 19์ผ
Jerry
Jerry ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 18์ผ
Don't stay here!!! Horrible Customer Service!!!!
I made this reservation the same night as check-in but ultimately did not need the room and attempted to cancel. The so-called โmanagerโ refused to allow the cancellation, citing that it was past the cancellation deadlineโalthough the reservation itself was made after that deadline had already passed.
I have made multiple calls requesting a refund and to speak directly with the manager, yet despite being told I would receive a call back, I have heard nothing. This lack of follow-through is unacceptable.
Furthermore, according to the stated terms, โNo showsโ are charged only for the first night. Instead, this establishment charged me for the entire reservation, which is a clear violation of its own policy.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 18์ผ
Timothy
Timothy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 18์ผ
Steven
Steven ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 17์ผ
Run. Stained bedding. Smelled like smoke. Urine stained wallpaper behind toilet. Long black hair stuck to the shower wall. It was gross. Never again...
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 16์ผ
Steve
Steve ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 13์ผ
Decent option when needing to budget under 100
The bed was comfortable. I liked having the small balcony my 6yr old got a huge kick out of it. He enjoyed the pool and even made a few friends while playing. The breakfast options were good and it helped having that option. The only issue was the WiFi never worked and the tv had a bad connection for just about every other station. Overall I would stay again as it was close to where I needed to be.
Elaina
Elaina ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 13์ผ
Darryl
Darryl ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 11์ผ
Kyle
Kyle ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 11์ผ
The floor in my room was wet. Smoke alarm covered in a plastic bag. Black mold.. trash piled up at end of hallway all weekend. Refrigerator full of someone elses food. This could be the worse hotel i have ever stayed at. Tried to move hotels but couldn't get my money back. Do not stay here.
Shane
Shane ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 11์ผ
My car was broken into. My room was nasty is the best way to describe it. We left and moved to another hotel and couldn't get are money back. Do not stay here
Shane
Shane ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 11์ผ
This place is so dirty and smells. Doors like from inside and outside. Called the fo
Ire deptment. Do not stay here
Shane
Shane ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 11์ผ
Too many excuses
I'd have to say the ONLY thing good was the mattress!
Thomas
Thomas ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 10์ผ
Weekend from Hell
Was told I would have a handicap accessible room but this hotel says none of their rooms are handicap accessible!! Graduation weekend! No options! Drove 10 hours from Houston and got there at 5:30! Had to keep room. I could not fit my walker or wheelchair into bathroom!! One grab bar at bath tub. Toilet extremely low and no bars by it!! Not a chair high enough for me to sit in! Thank God I could get in the bed!! Mattress not the best! Never went to breakfast. I will let you imagine how and where I had to go to the bathroom!!! I want a refund!!! Contact me!
Mary
Mary ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 10์ผ
Christopher
Christopher ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 10์ผ
Bad Hotel Stay
Horrible! Room not ready 3 hours after check in time, not cleaned at all! Refrigerator did not work and had to store perishable's in another room downstairs, very inconvenient. Stayed 2 nights and still on second day no Refrigerator repair or replacement! Room still not cleaned and TV did not work as well. I will never stay here again and will tell as many people as I know about our experience and not recommend them to stay as well!
Jerry
Jerry ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 10์ผ
Madison
Madison ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 9์ผ
Ashmore Inn and Suites is run down and way past its prime. Iโve never seen a front desk at a hotel with so many people, all with different complaints. The check in and out process was long and cumbersome. All for a dirty room that needed to be updated 10 years ago.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 9์ผ
Just barely 'ok' with great front desk
Trent at the front desk is the best thing about this place. He is excellent and I highly recommend he be given a raise or look for a better position. Otherwise, this place is just tired and in need of a complete face lift. The bed was surprisingly good but everything else is rather run down.
Lance
Lance ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 8์ผ
Reserved a king bed with a king sofa. Was put in a semi clean room with a king bed and a very small twin fold out that was stained, disgusting and almost flat. We had to walk to the other building to get bedding for the fold out.
Cecilia
Cecilia ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 4์ผ
Danny
Danny ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 4์ผ
William
William ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 3์ผ
Always a great stay. This time one small request.
Iโve always loved staying here. This visit was a 4 star because of my bed. I honestly love this place and will rent again but I hope you guys check your beds.