We booked total three rooms, and one of them was booked with a King bed. By the way, when we checked in, the receptionist arranged all twin bed rooms for us and said they do not have any emptied King bed room. We requested to re-check the room types in several times, however she answered do not have any options same as before.
We called to Hotels.com and complained, then they checked with this hotel actually had a King bed room, just the receptionist personally did not offer us.
In the 1:00am, finally they changed the room to King bed type. By the way, to keep the water in a freezer, we opened it found someone remaining foods in their.
When we checked out, complained and they refund 50% of the amount for a room.
Hope it would not be happened again.