Park Hyatt Tokyo

5.0 star property
Luxury hotel with full-service spa, connected to a rail/subway station, near Shinjuku Gyoen National Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Tokyo

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
2 bars/lounges
Deluxe Room, 1 King Bed (View) | Premium bedding, down comforters, minibar, in-room safe
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • Airport transfer
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 592 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 484 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 484 sq ft
  • Park view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed (View)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 645 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 2 Double Beds (Park)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 1076 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Luxury Suite, 1 King Bed (Park)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 1076 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 592 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Map
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 163-1055

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.1 km
  • Tokyo Metropolitan Government Building - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 2 min drive - 1.9 km
  • Meiji Jingu Shrine - 4 min drive - 2.8 km
  • Shibuya Crossing - 5 min drive - 4.6 km

Getting around

  • Haneda Airport (HND) - 38 min drive
  • Narita Intl. Airport (NRT) - 72 min drive
  • Hatsudai Station - 12 min walk
  • Shinjuku Station - 13 min walk
  • Sangubashi Station - 13 min walk
  • Tochomae Station - 8 min walk
  • Shinsen-Shinjuku Station - 11 min walk
  • Nishi-shinjuku-gochome Station - 11 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free train station drop-off

Restaurants

  • ‪Tully's Coffee - ‬4 min walk
  • ‪ニューヨーク グリル - ‬3 min walk
  • ‪The Peak Lounge - ‬2 min walk
  • ‪中華ごはん れんげ食堂西新宿店 - ‬4 min walk
  • ‪職員食堂 - ‬4 min walk

About this property

Park Hyatt Tokyo

Park Hyatt Tokyo puts you just a 5-minute drive from Shinjuku Gyoen National Garden and Tokyo Imperial Palace. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and New York Grill, one of 3 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Tochomae Station is 8 minutes and Shinsen-Shinjuku Station is 11 minutes.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Japanese, Korean, Portuguese, Russian, Spanish, Ukrainian

At a glance

Hotel size

  • 177 rooms
  • Arranged over 52 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Covered onsite self parking (JPY 4800 per night; includes in/out privileges)
  • Covered onsite valet parking (JPY 6800 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle from 7:30 AM to 9:30 PM*
  • Free train station shuttle from 9:00 AM to 9:00 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's games
  • Toys
  • Art supplies
  • Baby bath
  • Bed rails
  • Corner guards

What to do

  • Pilates classes
  • Yoga classes
  • Shopping
  • Use of nearby fitness center
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference center (560 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • DVD player
  • 37-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

クラブ オン ザ パーク has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

New York Grill - This restaurant serves lunch and dinner.
Giandole - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Kozue - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
The Peak Lounge - This café serves lunch and light fare. Happy hour is offered.
Delicatessen - This delicatessen serves brunch, lunch, and dinner.

Awards and affiliations

Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 5945 for adults and JPY 2972 for children
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from May 7 2024 to October 31 2025 (dates subject to change).
This property will be closed from May 7 2024 to October 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs JPY 1600

Parking

  • Covered self parking costs JPY 4800 per night with in/out privileges
  • Covered valet parking costs JPY 6800 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hyatt Tokyo Park
Park Hyatt Tokyo
Park Hyatt Tokyo Hotel
Tokyo Park Hyatt
Hyatt Hotel Shinjuku
Hyatt Tokyo
Park Hyatt Tokyo Hotel Shinjuku
Park Hyatt Tokyo Shinjuku
Park Hyatt Tokyo Hotel
Park Hyatt Tokyo Tokyo
Park Hyatt Tokyo Hotel Tokyo

Frequently asked questions

Is Park Hyatt Tokyo currently open?
This property is closed from May 7 2024 to October 31 2025 (dates subject to change).
Does Park Hyatt Tokyo offer free cancellation for a full refund?
Yes, Park Hyatt Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Hyatt Tokyo?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Park Hyatt Tokyo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Park Hyatt Tokyo?
Yes. Self parking costs JPY 4800 per night. Valet parking costs JPY 6800 per night. RV/bus/truck parking is available.
Is airport shuttle service offered by Park Hyatt Tokyo?
Yes, an airport shuttle is available from 7:30 AM to 9:30 PM at scheduled times. The charge is JPY 3200 per person.
What are the check-in and check-out times at Park Hyatt Tokyo?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Park Hyatt Tokyo and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Park Hyatt Tokyo also has 2 bars and an indoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Park Hyatt Tokyo?
Yes, there are 3 onsite restaurants, featuring French cuisine.
Does Park Hyatt Tokyo have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Park Hyatt Tokyo like?
Park Hyatt Tokyo is in Shinjuku, a short 8-minute walk from Tochomae Station and 3 minutes' walk from Tokyo Metropolitan Government Building.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Joshua, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!
John, 3-night family trip
Verified Expedia guest review

6/10 Good

Sammie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.
Paul, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.
David, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Anand, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aging, but still full of grace
This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.
Lucy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

christine, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel. The staff were very friendly and helpful.
Will, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is.
Ardeshir, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Superior placen to stay in Tokyo
Edward, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
Wang Fung, 1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

QIAN, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The view on the 49th floor was unbelievable an the restaurants were very delicious.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Heather, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!
Navtej, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.
Simon, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice.
Jennifer, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Not a good property for turists. Lack of concierge team or staff with local knowledge. I couldbt ger help arranging anything.
deborah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was best and the staff was incredible
Eric, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Taimoor, 8-night trip
Verified Expedia guest review