Because of my points, I got upgraded to a "Presidential Suite", and was VERY excited! Turns out it used to be an old storage room that was converted into a hotel room. My view was part of the roof, there were doors that led to a storage closet on one side of the main room and on the other side, there were doors that led to a laundry room! I could hear someone washing hotel laundry late at night and early in the morning.
Also, the contential breakfast was VERY limited for a Hampton Inn.
This by FAR isn't the worst place to stay! My room aside, this is a good spot if you just need a place to lay your head at night while you do things during the day.
Andre
Andre ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 31์ผ
Save the headaches, look elsewhere.
First, the room had an AC leak I get it things donโt always work as they should so I was understanding. Next, the manager decided we should move to a new room. We moved our things went for dinner and came back and started to get ready for bed. We decided to watch TV to have a parental lock on it and needed a code. I called front desk to get the code she blamed residents before and happens sometimes.. no code was given and she stated the only option would be to change rooms againโฆ meanwhile we have a 6 month old, 4 and 7 year old with us. There was no maintenance on duty or on standbyโฆ the icing on the cake when we decided to get under the covers finally to find nice amounts of bacon bits under the coversโฆ we decided to drive home 1.5 hours away because the whole experience here was not to standards. We werenโt asking for anything irregular. We just wanted the minimum of what we paid for. I asked for a refund and manager said we can only give you 35% off the room. This is not how an establishment should be ran. It shows clearly the company is out of touch with this location. Let me save you the headache and look elsewhere than here. This is unacceptable and not near the bare minimum of standards.
Chance
Chance ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 28์ผ
Jessica M
Jessica M ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 26์ผ
Lissette
Lissette ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 22์ผ
Crap
Horrible. Non working TV. Dirty. After checkout you'll get charged for parking and will not be told. Added other bogus charges. Run. Foreign owned. Spend money elsewhere
james
james ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 5์ผ
Ellen
Ellen ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 23์ผ
Poor customer servic
When we checked in nothing was said about charging for parking or needing a parking pass for our vehicle. At checkout we were notified that we were being charged for parking and are lucky we did not get towedโฆ
susan
susan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 22์ผ
Ryan
Ryan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 15์ผ
Dont clean the room
humberto
humberto ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 5์ผ
Kiel
Kiel ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 4์ผ
Far from the heart of St. Augustine, more than a mile, not walkable for most. Trolley expensive! Bathroom shower fixtures didn't work, lower shower head, but upper one did. Seemed fragile about to break. Fridge tilted toward cabinet doors, drinks fell out everytime opened. Cabinet didnโt close, could be trip/bump into hazard.
Rosalind
Rosalind ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 4์ผ
Very clean and staff was friendly
Pauline M
Pauline M ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 3์ผ
Location, customer service and cleanliness were top notch
Tara
Tara ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 2์ผ
Shower faucet didnโt work correctly and door was falling of the fridge. Otherwise it was very quiet, clean and comfortable
Billy
Billy ๋, 1๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 30์ผ
Todd
Todd ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
Nice clean rooms. Good parking lot.
Melanie
Melanie ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 19์ผ
Martha
Martha ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 22์ผ
Cristina
Cristina ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 21์ผ
Ivy
Ivy ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 20์ผ
Johnny
Johnny ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 20์ผ
Shantel - very nice. Felt as if she was welcoming us into her own home each time we saw her. Girl in laundry rm was VERY RUDE after being told of an accident, that we stripped the bed for her. She rolled her eyes, acted disgusted and didn't say "Thanks" or anything. Just turned - I was going to let her know how ugly her response was but yhisbwould have been a waste of my time. Training her in kindness and how to have respect for others thoughtfulness is way past due. She was only thing that was wrong with the staff.
The rm
Lemi
Lemi ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 19์ผ
Cleanliness was wonderful. Surrounding area did not like.
Susan
Susan ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 18์ผ
Room was large and clean. Staff was friendly and always helpful. Breakfast was adequate. However, the bed was terrible. Needs replacing. Every move, you could hear the springs groaning. Never had that before.
Gerald
Gerald ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 15์ผ
Great place
Reallt well located. Breakfast was good and the beds and pillows were wonderful