No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
What's nearby
Hoan Kiem Lake - 3 min walk - 0.3 km
St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
Thang Long Water Puppet Theatre - 6 min walk - 0.6 km
Quan Chuong Gate - 13 min walk - 1.1 km
Hanoi Opera House - 13 min walk - 1.2 km
Getting around
Noi Bai Intl. Airport (HAN) - 43 min drive
Ga Thuong Tin Station - 17 min drive
Hanoi Long Bien Station - 18 min walk
Hanoi Railway Station - 19 min walk
Airport pick-up service
Restaurants
Nhà Hàng Huyền Hương - 1 min walk
Starbucks Reserve - 1 min walk
Polite & Co - 1 min walk
Càfê RuNam - 2 min walk
Pepperonis
About this property
The Oriental Jade Hotel
The Oriental Jade Hotel offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or reflexology. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the pool and helpful staff.
Languages
English, Vietnamese
At a glance
Hotel size
120 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport pickup on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
Private dining
Room service (limited hours)
Traveling with children
Children's pool
What to do
Bicycle rentals nearby
Ecotours nearby
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Magnifying mirror
Lowered electrical outlets in bathroom
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 31
Well-lit path to entrance
Area rugs in public areas
Area rugs in room
Room amenities
Be entertained
43-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Free extra futon
Freshen up
Bathtub or shower
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Champagne service
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Local maps
Special features
Spa
O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 600000 for adults and VND 600000 for children
Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Bed sheets are available for an extra charge (or guests may bring their own)
Children & extra beds
Rollaway beds are available for VND 1200000 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
State tax ID - 0106639879
Also known as
Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi
Frequently asked questions
Does The Oriental Jade Hotel offer free cancellation for a full refund?
Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Oriental Jade Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Oriental Jade Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Oriental Jade Hotel?
Sorry, there's no onsite parking at The Oriental Jade Hotel.
Is airport shuttle service offered by The Oriental Jade Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 634500 per vehicle.
What are the check-in and check-out times at The Oriental Jade Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at The Oriental Jade Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Oriental Jade Hotel also has a fitness center and spa services.
Are there restaurants at or near The Oriental Jade Hotel?
Yes, there's an onsite restaurant.
What's the area around The Oriental Jade Hotel like?
The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from St. Joseph's Cathedral of Hanoi. Travelers say that the hotel is in a great location.
The Oriental Jade Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Great stay in Hanoi
Amazing hospitality by the hotel group
Rajadev
Rajadev, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Zhenyong
Zhenyong, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Zhenyong
Zhenyong, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Joshua
Joshua, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Perfectly
Хороший отель, никаких нареканий.
Отличный отзывчивый персонал.
Удобное расположение.
Genadi
Genadi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Kristy
Kristy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
The best hotel ever.
Second time at this hotel and everything was amazing as the first time. Nothing to fault, comfortable bed, amazing views from the room and rooftop pool. Excellent breakfast and exceptional service from all the staff.
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Andrew
Andrew, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Great location and staff service
Excellent location for travel for tourism
Fantastic staff service
Improvement on upgrade of bathrooms would be great and halal food options
Nurcan
Nurcan, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Kate
Kate, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
YANJUN
YANJUN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
One of the best hotels in the Hanoi old quarter
The hotel facility is first class in the Hanoi old quarter area, and its service is great! The spa is highly recommended to relieve the long flight tiredness. The roof top bar has a perfect view to the Hoàn Kiếm Lake, especially in the night. The location of the hotel is unbeatable. We had a wonderful experience staying in this 5 star hotel.
YANJUN
YANJUN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Dave
Dave, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Lovely hotel - would recommend!
A lovely oasis in the middle of what can be an overwhelming city! Great service, very clean and the rooftop pool was a very welcome retreat at the end of the day!
Joel
Joel, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 17, 2024
Sharonne
Sharonne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Jamie
Jamie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Lovely staff in a great
Location easy walking distance to most things .
Jane
Jane, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Gerald
Gerald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2024
Staff were welcoming and polite and offered an amazing experience. Very much enjoyed the spa treatments as well as the fine dining options in the rooftop restaurant. Overall, Oriental Jade is a classy boutique hotel that I would return to.
Vlad-Victor
Vlad-Victor, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Restaurant food and breakfast was great. Nice clean pool area with a beautiful view. Service was A with staff always around and taking initiative to help. Drivers were excellent as well with airport pickup and drop-off options available. Highly recommend!
Kim
Kim, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Hanoi
Amazing hotel and staff. So friendly, welcoming and helpful. We loved our stay.
JM
JM, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
Jay
Jay, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
Good view with 2major attractions in walking dist
The hotel is well located with lots of eateries n shopping amenities. The room i stayed facing the popular st Joseph cathedral. Very nice view.