Hilton Santa Barbara Beachfront Resort

4.0 star property
Beach hotel with spa, near Santa Barbara Zoo

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Santa Barbara Beachfront Resort

Terrace/patio
Exterior
Exterior
Premium bedding, down comforters, in-room safe, desk
Point of interest

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Beach towels
  • Valet parking
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is ₩307,208
₩408,876 total
includes taxes & fees
Jan 12 - Jan 13, 2025

Room options

Available filters for rooms
Showing 37 of 37 rooms

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Roll-In Shower, Mobility & Hearing)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Bathtub)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 41.8 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Hearing)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Bathtub

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Hearing)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 102 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Resort View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Resort View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Renovated in 2014
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Ocean View (Hearing)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Partial View (Hearing)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Ocean View (Hearing)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 102 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Hearing)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 102 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Balcony Or Patio)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Bathtub)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Hearing)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Roll-In Shower)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Partial Ocean View (Bathtub)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed - queen
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
633 E Cabrillo Blvd, Santa Barbara, CA, 93103

What's nearby

  • Santa Barbara Zoo - 18 min walk
  • Stearns Wharf - 20 min walk
  • Santa Barbara County Courthouse - 5 min drive
  • Santa Barbara Harbor - 6 min drive
  • Mission Santa Barbara - 8 min drive

Getting around

  • Santa Barbara Municipal Airport (SBA) - 14 min drive
  • Santa Ynez, CA (SQA) - 40 min drive
  • Oxnard, CA (OXR) - 44 min drive
  • Carpinteria Station - 17 min drive
  • UC Santa Barbara Station - 18 min drive
  • Santa Barbara Station - 22 min walk

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Santa Barbara Shellfish Company - ‬4 min drive
  • ‪East Beach Tacos - ‬8 min walk
  • ‪Moby Dick Restaurant - ‬4 min drive
  • ‪Biergarten - ‬16 min walk

About this property

Hilton Santa Barbara Beachfront Resort

Hilton Santa Barbara Beachfront Resort is a great choice for your beach stay in Santa Barbara, putting you near activities like windsurfing, kayaking, and sailing. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. Other highlights include 2 outdoor tennis courts, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 360 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • WiFi and wired internet access in public areas*
  • WiFi (speed: 25+ Mbps) and wired internet access in rooms*

Parking

  • Onsite self parking (USD 42.00 per day; includes in/out privileges)
  • Onsite valet parking (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Tennis lessons
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Pool loungers

Facilities

  • 8 buildings/towers
  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge) (speed of 25+ Mbps) and wired internet (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Float Luxury Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 40.00 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 14.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per night (rates may vary)
  • Wired internet access is available in public areas for USD 14.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 12 to 35 for adults, and USD 7 to 20 for children
  • Refrigerators are available for an additional charge

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to March 29 2025 (dates subject to change):
  • Spa tub
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 42.00 per day with in/out privileges
  • Valet parking costs USD 50 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

DoubleTree Fess Parker
DoubleTree Hilton Santa Barbara
Fess Parker DoubleTree Hilton Resort Santa Barbara
Fess Parker DoubleTree Hilton Resort
Fess Parker Hilton
Fess Parker Hilton Santa Barbara
Hilton Fess Parker
Parker DoubleTree Santa Barbara
Parker Fess Santa Barbara
Santa Barbara Fess Parker
Fess Parker DoubleTree Hilton Santa Barbara
Fess Parker DoubleTree Hilton
The Fess Parker Santa Barbara DoubleTree by Hilton Resort
Hilton Santa Barbara Beachfront
The Fess Parker A DoubleTree by Hilton Resort
Hilton Santa Barbara Beachfront Resort Resort
Hilton Santa Barbara Beachfront Resort Santa Barbara
Hilton Santa Barbara Beachfront Resort Resort Santa Barbara

Frequently asked questions

Does Hilton Santa Barbara Beachfront Resort offer free cancellation for a full refund?
Yes, Hilton Santa Barbara Beachfront Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Santa Barbara Beachfront Resort?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM. The pool will be unavailable from November 18 2024 to March 29 2025 (dates subject to change).
Are pets allowed at Hilton Santa Barbara Beachfront Resort?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Santa Barbara Beachfront Resort?
Yes. Self parking costs USD 42.00 per day. Valet parking costs USD 50 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Santa Barbara Beachfront Resort?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Santa Barbara Beachfront Resort and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hilton Santa Barbara Beachfront Resort also has an outdoor pool and a 24-hour fitness center, as well as spa services and a garden.
Are there restaurants at or near Hilton Santa Barbara Beachfront Resort?
Yes, there are 2 onsite restaurants.
Does Hilton Santa Barbara Beachfront Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hilton Santa Barbara Beachfront Resort like?
Hilton Santa Barbara Beachfront Resort is a short 18-minute walk from Santa Barbara Zoo and 20 minutes' walk from MOXI, The Wolf Museum of Exploration + Innovation. The local area is walkable and popular for its beaches.

Hilton Santa Barbara Beachfront Resort Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Overpriced "ocean view" resort
Hotel is older and it shows. They charge a fortune for parking...$42/day. Then on top of that a $40/day "resort fee", which I'm not sure why I was paying because all of the amenities (spa, pool, etc) were closed for renovations. The "ocean view" we paid a lot for you had to squint and be on your toes to see...the ocean is across a major road. Lots of traffic noise too. The room was spacious and fine. They put us right by a bathroom and people slamming the door day and night made it hard to sleep. Overall I would not stay again. The price didn't justify the view.
April, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Not an actual resort as far as I can tell
Terrible - no hot tub or pool facilities during construction and no notification of this - they blamed Hotels.com for not notifying us - so we probably wont be using Hotels.com anymore either no hot water 2 days running off duty manager was initially condescending when I tried to address the issue they should not call themselves a resort if they dont provide resort ammenities and service
Aaron, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sara, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Booked as a last minute getaway, and the property exceeded our expectations. Anna at the front desk was a superstar. The Starbucks and bell crew were an absolute pleasure to chat with. We loved the convenience of the beach chair rentals. Overall we thoroughly enjoyed our stay.
David, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Don, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Steve, 1-night trip
Verified Hotels.com guest review

6/10 Good

Property needs upgrade. Housekeeping didn’t rellenish bath supplies. Only one small bat of soap even when asked. Also for some reason it was hard to get the room freshened up.
Stephen, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Old and Dirty…Not Worth the Money
Not great. The hotel is very clearly older with various sign of aging throughout (e.g carpet, wall stains, door does not close without effort, old furniture). They did not provide soap for the shower and when we asked we were told it would be provided but it never arrived. The shower was also covered in beach sand and various types of hair when we arrived. Throughout the night our toilet would flush on its own when guests from higher floors would flush as the pipes are connected. We asked for a room swap the morning of our second day. They declined and instead offered us a $100 credit for the restaurant which did not help with our room concerns. We ended up leaving very early on our checkout day so we can shower at home. About $1K for a 2 night stay was an egregious amount to spend on conditions like this.
Dirty shower
2-night trip
Verified Hotels.com guest review

6/10 Good

Richard, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great property would love more dinning options on site
john, 2-night trip
Verified Expedia guest review

2/10 Poor

The phone in the room is not connected to call the front desk or maintenance. The TV is not working either
Maila Claire, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Landon, 2-night trip
Verified Expedia guest review

6/10 Good

Great location and enjoyed the dinner. Ocean view rooms are not the greatest from a modern standpoint, dated and felt not worth the price value.
Steven, 3-night family trip
Verified Expedia guest review

6/10 Good

Very outdated desperate need to f a remodel …pool ok , best park was the location of the hotel.
George, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Bao, 2-night trip
Verified Expedia guest review

2/10 Poor

Carrie, 2-night trip
Verified Expedia guest review

8/10 Very Good

The location is great and the property is very nice. My only complaint is that every time I use Expedia the room I get is usually the room for disabilities. My last day we specifically booked a room that was not an ended up with the same old, same old. I wish somehow this trend could be eliminated. It really isn’t fair that when you book a non-ADA room I always get that very wrong.
john, 1-night family trip
Verified Expedia guest review

2/10 Poor

I showed up and there was no room reserved . This is orbits fault .
Amanda, 1-night trip
Verified Orbitz guest review

4/10 Fair

Terrible services at the front desk- very slow and understaffed
Veronika, 1-night trip
Verified Expedia guest review

8/10 Very Good

Maria, 1-night trip
Verified Expedia guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Xueying, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nandita, 1-night trip
Verified Expedia guest review

8/10 Very Good

jOSEPH, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Bad service and unprofessional hotel restaurant
The location is perfect and our room was nice. However we found sand in the pull couch bed when trying to put my kids to sleep. It was late and they were tired so we had to wait to get clean sheets and bedding. Also the restaurant is in a nice spot. But the waiter was terrible, very rude, and didn’t come back to check on us often. We always have bad service this restaurant. There was also no food left over. I mean how can a restaurant run out of chicken nuggets for kids. It was a terrible Saturday night after driving so far and to not enjoy a nice dinner. Make sure to pick nice waiters who want to be there because we spent $200 on drinks and will tip very generously if deserved.
2-night family trip
Verified Hotels.com guest review