더블트리 스위트 바이 힐튼 호텔 헌츠빌 사우스

No Shower Curtain

My stay was wonderful until the bathroom didn't have a shower curtain. I called the front desk for assistance on getting a shower curtain, but I never received the shower curtain until Saturday morning.

Tareisha, 2박 가족 여행, 2021년 4월 2일

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It was not very clean

3박 출장, 2021년 3월 17일

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We checked in about 4:30m to a hot room. We called about the air not working & was told that maintenance will come. After an hour we called back & was told that maintenance was off that day & was being called it. We went to dinner & came about about 9:30pm to a still hot room with ceiling trash on the floor. We called the front desk & was told that a part had to be ordered & would not be fixed. Also was told that no more rooms were available. We had to go buy a fan to make it though the night.

Jeff, 1박 가족 여행, 2021년 3월 6일

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Disappointed

The heat didn’t work and the shower wasn’t hot and wouldn’t drain water out of tub while showering

Tonyetta, 1박 출장, 2021년 3월 6일

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HORRIC EXPERIENCE

My experience was HORRIBLE. The a/c unit did not work. Called the front desk and he said he would send a maintenance man but he never showed up. We had to get out of bed around 10:30 pm and go to Walmart and purchase a fan to get some comfort in that HOT room. The front desk clerk Nick was not helpful at all. The next morning the front desk clerk Danielle was very apologetic and promised a refund for the room and said she would call once she talked to the manager. She never called and when I called her back she had left for the day and Nick was back on duty and he offered me some Hilton Honors points. If that’s how Hilton treats they’re customers I may never stay at a Hilton property again. So I don’t want Hilton points!!!!!! I’m sorry. Worst night stay at a hotel EVER!!!!!!!!!

Vanessa, 1박 여행, 2021년 3월 5일

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Disappointed

The property was a bit tired. Toilet paper holder was loose and tilting and the door handle on the glass door fell off. Bug on the bathroom floor and rust by the tub.

2박 가족 여행, 2021년 2월 19일

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It was very clean and updated. I liked the layout of the room. I do wish the parking lot was more well-lit as I’m a young woman traveling alone.

1박 출장, 2021년 2월 17일

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I did not like that there was no hot water. My shower was cool water. I was ver pissed about it. Rhe weather wax freezing cold so to not being able to take a hot shower is beyond disappointing

1박 가족 여행, 2021년 2월 13일

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Family business stay

The hotel was nice and accomodating. The staff was friendly and helpful they even let me check in early. The hotel is obviously being updated from an older hotel but looks well done and is comfortable would most definitely stay again.

TSCHNEISHA, 1박 가족 여행, 2021년 2월 2일

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Ant infestation

I stayed for two nights. I had to switch rooms after the first night because I woke up the first morning to an ant infestation. This is the kind of stuff you would expect to find at a $35 motel. Moving was an inconvenience, especially when you're already comfortable in your room. Quite frankly, this hotel is definitely not on par with usual Doubletree standards. It looks like it might have been something else before Doubletree took it over. Definitely doesn't look like a Doubletree from the outside. If you're flexible on where you want to stay, there's a Hampton Inn right next to this hotel at similar pricing. I'll definitely be staying there next time I'm in the area.

Stafford, 2박 여행, 2020년 11월 20일

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