햄프턴 인 애틀랜타 NW 컴벌랜드

Hampton Inn Cumberland

Terry, 2박 여행, 2021년 6월 4일

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1 Star

Bad from initial moment, card maker for room didn't work, the little refrigerator was locked, in room TV didn't work, hair in the shower, phone didn't work...Worst Hampton in stay anywhere in the country.

Pete, 1박 출장, 2021년 6월 2일

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Brad was perfect example of customer service I forgot about the pandemic

Tanja, 1박 가족 여행, 2021년 5월 18일

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Bad experience

Checked in about 9pm with my wife and 2 kids. Before going into the room, we left to go get food bc we were hungry. When we came back we went up to the room to find the room not cleaned at all. Trash all in the room, tv still on. Sheets were all over the place. Luckily for us, they had another room available that was clean. I will never stay at that holiday inn ever again. Also the hotel hallways smelled like mold and mildew. DO NOT STAY HERE!!! Front desk clerk was the best part of the whole stay. Very nice, friendly, and understanding. Other than that, terrible stay.

Daniel Blake, 1박 가족 여행, 2021년 4월 26일

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One night stay

I had to move rooms because the water would not go down the drain in the sink. Could not get the air conditioning on . They moved me to another room. Was ok. Still love the beds and pillows at the Hampton!

Dawn, 1박 여행, 2021년 4월 26일

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Worst Hampton ever

Poop under bed, roaches and room not up to Hampton standards. Two elevators one had been broken for 8 months the hotel clerk said and the other stopped working and I’m disabled and my husband had to help me go down the stairs we left hotel and went somewhere else

Nancy, 1박 가족 여행, 2021년 4월 23일

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Great stay. Convenient, clean. Overall excellent.

2박 가족 여행, 2021년 4월 23일

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Unhappy

On the night of arrival - after we entered our room and unloaded luggage. The key card stopped working after getting a 2nd card that still didn’t work - the front desk rep came up to try the master and determined the battery in the door needed replacing since we were in for the night he indicated he would get it in fixed the following morning. We had a full day planned and did not return to room until late to find we still could not access room. This requires another visit to front desk. The front desk clerk came up and tried to get in room until a maintenance person ended up arriving to get us in and the battery replaced. We also found dirty undergarments laying next to the bed. I made the front desk clerk aware and he just said said I’ll report it. Overall a poor experience.

친구와 2박 여행, 2021년 4월 23일

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Great place to stay in busy metro area. Plenty of parking available while we were there and staff was professional and accommodating. Will definitely stay here again if/ when in area.

Wade, 2박 가족 여행, 2021년 4월 4일

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Disappointing

We stayed at this hotel in October, 2020 and found the condition had deteriorated since then. I had 4 rooms. 2 of us were given rooms that had not yet been cleaned. OK, but the rooms we got appeared to not have been vacuumed. I noticed that the coffee in my room was all decaf. I went to the front desk to ask for some regular coffee to brew in the morning. I was informed that they were out of regular coffee. One elevator was non-functioning. The other was sketchy. The door sometimes wouldn't close and when it did, it slammed shut. I'm usually a Hampton Inn fan and am a Diamond member. I won't be staying at this one again.

Jeff, 3박 출장, 2021년 3월 29일

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