레드 루프 인 찰스턴 - 캐너와 시티, 웨스트 버지니아

The room was pretty full of bugs right away. We squashed a cockroach in the bathroom, swatted flies while getting ready for bed, and saw husks dead pill bugs in the corners. In addition, the room itself was in shabby shape with some of the stucco on the ceiling hanging down in places and a variety of obvious paint touch ups. All of these things, coupled with a general dampness today every soft surface, and this is not a place I’ll stay again.

Lightbulb above bed was out. Nothing I couldn’t deal with. Had to get a remote from office bc the other batteries were out. No problem with that

The room was disgusting and the floor had something sticky all over it and was not mopped and there were bugs in the bathroom.

The lady who checked me in was very upset with me that I declined to offer my credit card for incidentals even though I had prepaid for the room. She admonished me about smoking in the room with a $200 penalty even though I told her that neither my husband nor I smoked. When we first entered the room, the floor was very sticky. There was a half-eaten candy bar on the side table. Both beds had dirty bed sheets and soiled duvet covers. The power strip that was supposed to power the nightstand lamp and clock was not plugged in nor could we plug it into the wall plug because it wouldn't fit.

Front desk gals were nice, no masks. Room had a slight smell of smoke, pleasing look to room but bathroom toilet was defiantly not clean, lifted toilet seat lid and pubic hair and urine on rim. Put into question the rest of the room. I had brought cleaner and gloves and cleaned the room so we would not be so creeped out. Bed skirting had spills of some kind going down, scared to think of what it might be. Should of stayed at a campground with my hammock!

The room smelled like cigarettes. Mold in the bathroom. A bag taped to the smoke alarm. No rags to shower.....had to use hand towels. The paint on the ceiling was coming off. Did not feel safe at all staying there. It was the worst experience I ever had staying at a hotel or Inn.

Room was very clean. Due to COVID concerns I wiped down all surfaces. Jennifer, cleaning staff, had throughly cleaned!! Thank you!

Stayed one night, almost turned around and left when we first arrived... not a very good part of town!! All the parking was taken up by a tree removal company who must’ve been working close to there (we were told we could park wherever we found room, even in the grass). A lot of “shady stuff” going on outside, very easily made my wife feel uncomfortable. Got the key card to our room, found it and entered in...looked as if someone had been still staying there! Lights were on, bed was a mess, towels all over the floor, trash all over the table... had to get a 2nd room. Stayed inside the whole time. Wife said that there was a couple arriving outside of our door around 3am. Very glad to only have to stay one night.

Very disappointed with the rooms. I know its humid but there was definitely a musky smell in the room. The top comforter had a cigarette burn and stains. Bed was pretty comfy and service was nice.

It was good but I didn’t like the fact I had to go to the lobby to fetch my towels n stuff. I get with the covid why our room wasn’t cleaned but they could of stopped by and brought fresh towels n picked our garbage up. Other than that I was pleased.