Understand what this hotel is. It is a good place to sleep, and you can check-in anytime because everything is virtual and entry is controlled through your cell phone. It was a different experience, but pretty easy. As far as the hotel itself, you get what you pay for. The location was convenient for our purposes on our last 2 nights in Italy when we just needed a place to sleep. The bed was average, the pillows were really thin which is good for a stomach-sleeper but not so much for a side-sleeper like me. Free coffee in the morning, but not many cups in the common area. There is no temperature control in the room, which surprised me for a more modern style room. The faucet dripped all night, so we had to close the bathroom door because the room is very small. I'll state this delicately... the toilet was a typical toilet you find in Italy, except it was quite shallow in the front, so for men, you have to sit way back and hold stuff up so it doesn't... you know.