Expedia booked me into a hotel that is. Closed since March. My family was standing infront of closed doors. The hotel that was mentioned by Expedia as alternative did not know about a booking upon arrival. Emails from me, 3 of them, prior to arrival to Expedia have not been answered. Shame on Expedia for this non service. Leaving a family all alone in flagstaff at night looking for 2 rooms with 4 beds. Unbelievable
Dirk
Dirk ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2022๋ 3์ 28์ผ
Comfortable place to stay
The room clean, comfy beds, quiet, restaurant next to hotel was convenient. The only thing that needed adjustment was the shower. It was leaking even though it was off. The bathroom floor got all wet from the leaking and I slipped and nearly fell. I told the front desk about it, but it was not fixed. Other than that, we were comfortable.
Kathleen and Bill
Kathleen and Bill ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2022๋ 3์ 25์ผ
Kind of a run down motel, thought the Howard Johnson was a little better but similar to a Motel 6 etc. You can tell the owners donโt fix anything and are letting the place go. The air unit was super noisy. Room trim and things falling apart. Ok for a few night stay and bigger rooms which were nice.
Colin
Colin ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 3์ 25์ผ
I wasn't expecting the best from this hotel; however, I did not expect to have a room with a strong smell of cigarrete smoke that made my throat feel uncomfortable.
Jose
Jose ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 3์ 20์ผ
Not worth the cheap rates....
I typically know what to expect when staying at a cheaper motel. I knew this wasn't going to be a 5-star experience going in. However, what I didn't expect was a pair of dirty underwear under the bed, food crumbs on top of the bed, what appeared to be nail clippings on the floor, spray stains on the wall (soda maybe?), and a stained shower floor. It was apparent no one had cleaned the room prior to us checking in. I still haven't heard a thing from the manager regarding my experience, so I'm assuming they just don't care. In addition, the site doesn't seem very safe with dim orange lights barely lighting the exterior. There were also signs of meth-use in the area with many scraps of burnt tin foil scattered around the parking lot. I definitely do not recommend staying at this motel.
Jason
Jason ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2022๋ 3์ 19์ผ
Thomas
Thomas ๋, 5๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2022๋ 3์ 19์ผ
Stephanie
Stephanie ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 3์ 19์ผ
Kristen
Kristen ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 3์ 8์ผ
Emily
Emily ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 3์ 3์ผ
Rachel
Rachel ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 3์ 1์ผ
Really there was nothing we liked. The front desk was not accommodating, nice, engaging, absolutely no customer service attributes. The person seemed bothered to do work. The rooms were not kept up in paint, stains on the wall, door had a whole in it, sheets had stains, plug sockets on the wall looked like they were pushing further into the wall and a plug would not even stay in them. Very bad for safety. Shower head had scum all over it. We had to stay, we had broken down the day before, and did not have the money to spend on a better rated hotel or motel, plus our son is handicap from cancer and he was exhausted.
Stephanie
Stephanie ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 2์ 28์ผ
Door to our room was open and not locked upon arrival. Parking lot was dimly lit and people sitting in vehicles. Bed wasn't made and look like it had been used. Outside hotel smelled like drugs. Door looked like it had been kicked in before. Didn't feel safe with my children.
Jennifer
Jennifer ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 2์ 24์ผ
David
David ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 2์ 22์ผ
We stay 2 nights first night could not sleep well train and traffic was very bad to much noise all night I had to ask front desk for a different room witch they did but it was the same I would not stay there again will choose a different hotel
Ernesto
Ernesto ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 2์ 21์ผ
Train tracks very close it the property. Train comes all night long.
The thermostat doesnโt work well. Itโs not temperature control. I had to get up every two hours all night long to adjust it.
The hotel overall was excellent, but terms or noisy environment and terrible thermostat. I will not give it high recommendation.
Munal
Munal ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2022๋ 2์ 18์ผ
Jessica
Jessica ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2022๋ 2์ 16์ผ
The laundry room was destroyed looks to have been that way for awhile. Should be taken off amenities list.but it wont be.
Terry
Terry ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2022๋ 2์ 14์ผ
Ruth
Ruth ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2022๋ 2์ 10์ผ
Phyllis
Phyllis ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2022๋ 2์ 4์ผ
laundry rm poor condition
walden
walden ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 1์ 25์ผ
Upon check in, I found the chain door lock to be broken and the back window/bathroom to be unable to close/lock. I had to put a hanger in the bathroom window in order to lock it. There was noise all night outside and people yelling from upstairs. I was awaken by the sound of running water at 6am. I found water coming out a side vent, the light fixture and the wall in the bathroom. I called the front desk and told them water was pouring out of the ceiling in the bathroom. They offered me to change room; I declined saying I was going to check out. The person on the phone said ok, just notify the front desk clerk coming on duty (no concern about the pouring water from the ceiling). As I gathered my belongings, I looked under the bed to make sure I had everything and saw an old coca-cola can and french fries. I went to the front desk and the clerk took my keycards and asked if the water had stopped. I said no, it is still running. As I stayed in parking lot getting vehicle packed, there seemed to be no urgency on the running water through the ceiling. I have stayed at many Howard Johnson's and usual it is a positive visit. This was not. I have taken pictures of the damage(s) if you are interested in how poorly I was served.
John
John ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 1์ 21์ผ
Amanda
Amanda ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 1์ 13์ผ
Room was dirty with unknown spray on wall and ceiling. Outlets were out of wall and unsafe. Heater did not work after an hour and room was freezing all night. Overall very unclean and unsatisfactory.
Madison
Madison ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 1์ 8์ผ
No breakfast no soap or shampoo in the bathroom. Called front desk when i arrived to ask for some ,they said ok but never brought anything