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The Milestone Hotel

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Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers
Tucked away near Kensington Palace, The Milestone Hotel offers a tranquil retreat with a fireplace in the lobby and 2 charming bars. Indulge in rejuvenating spa treatments or take advantage of the gym and indoor pool.
VIP Access
$493 nightly
The total price is $591
May 23 - May 24
Total with taxes and fees

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Why we love this property

Work and play perfected
Central city hotel with meeting rooms and business center. Guests relax with spa services and late-night room service after work.
Culinary havens await
Experience al fresco dining at the restaurant or relax at 2 bars. This hotel caters to all tastes with vegan options, private picnics, and champagne service.
Wellness escape
Spa treatments abound at this hotel with aromatherapy, body wraps, and couples rooms. A fitness room and sauna enhance the wellness journey.

Room options

View all photos for Superior Queen Room

Superior Queen Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (King/Twin)

Deluxe Room (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room (King/Twin)

9.4 out of 10
Exceptional
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (7) Master)

Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite (7) Master)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Noel Coward Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Noel Coward Suite

  • Sleeps 2

View all photos for Deluxe Room, Park View (King/Twin)

Deluxe Room, Park View (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room, Park View (King/Twin)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite, Park View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

  • Sleeps 2

Master Suite

  • Sleeps 3

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room

  • Sleeps 2

View all photos for Superior Queen Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for The Hermes Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Hermes Suite

  • Sleeps 2

View all photos for The Tudor Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Tudor Suite

  • Sleeps 2

6) Park View Junior Suite

  • Sleeps 3

81) The Noel Coward Suite

  • Sleeps 2

82) The Tudor Suite

  • Sleeps 2

80) the Hermes Suite

  • Sleeps 2

Deluxe Studio

  • Sleeps 2

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Exterior
Royal Garden Hotel
London City Centre
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 1,871 reviews
$236 nightly
The price is $283
May 24 - May 25
Total with taxes and fees
Royal Garden Hotel
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About the neighborhood

Map
1 Kensington Court, London, England, W8 5DL

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Gardens - 1 min walk - 0.1 km
  • Kensington Church Street - 3 min walk - 0.3 km
  • Kensington Palace - 5 min walk - 0.4 km
  • Royal Albert Hall - 9 min walk - 0.8 km

Getting around

  • Heathrow Airport (LHR) - 35 min drive
  • Farnborough (FAB) - 47 min drive
  • London City Airport (LCY) - 57 min drive
  • Luton Airport (LTN) - 82 min drive
  • Gatwick Airport (LGW) - 88 min drive
  • London Paddington Station - 24 min walk
  • Kensington (Olympia) Station - 24 min walk
  • Kensington (Olympia) Underground Station - 25 min walk
  • High Street Kensington Station - 6 min walk
  • Gloucester Road Underground Station - 12 min walk
  • Queensway Underground Station - 13 min walk

Restaurants

  • ‪Origin Kensington - ‬1 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪Min Jiang - ‬1 min walk
  • ‪Goat Tavern - ‬1 min walk
  • ‪Joe & the Juice - ‬3 min walk

About this property

The Milestone Hotel

You'll be in a fantastic location at The Milestone Hotel, just a 5-minute walk from Kensington High Street and Kensington Gardens. Guests can indulge in massages, facials, or body treatments, and Chenestons serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: High Street Kensington Station is 6 minutes and Gloucester Road Underground Station is 12 minutes.

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (GBP 65 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1884
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Georgian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet and WiFi (surcharge)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Chenestons - This fine-dining restaurant serves lunch and dinner.
Stables Bar - Onsite pub.

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Deposit: GBP 100 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • English breakfast is offered for an extra charge of approximately GBP 50 for adults and GBP 39 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 500.00 per stay
  • Pets are allowed for an extra charge of GBP 50.00 per accommodation, per night

Parking

  • Valet parking costs GBP 65 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

Cashless transactions are available.

Property Registration Number CMP62944

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Hotel Milestone

Milestone Hotel

Milestone Hotel London

Milestone London

The Milestone Hotel London, England

The Milestone Hotel Hotel

The Milestone Hotel London

The Milestone Hotel Hotel London

Frequently asked questions

Does The Milestone Hotel offer free cancellation for a full refund?

Yes, The Milestone Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Milestone Hotel?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Milestone Hotel?

Yes, pets are welcome. There's a charge of GBP 50.00 per accommodation, per night, and there's also a deposit of GBP 500.00 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Milestone Hotel?

Yes. Valet parking costs GBP 65 per night.

What are the check-in and check-out times at The Milestone Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at The Milestone Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. The Milestone Hotel also has spa services.

Are there restaurants at or near The Milestone Hotel?

Yes, Chenestons offers alfresco dining.

Does The Milestone Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Milestone Hotel like?

The Milestone Hotel is in London City Centre, a short 6-minute walk from High Street Kensington Station and 11 minutes' walk from Hyde Park.

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Reviews

The Milestone Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were varied and of high quality with generous portions. (9 reviews)
  • The spa facilities offered a private and peaceful experience with amenities such as sauna and pool. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Bar
Location
Restaurant
Breakfast
Bathroom
Bed
Food
Shower

Reviews

Verified

10/10 Exceptional

The staff and hotel were excellent couldnt help enough nothing too much trouble. Will definately be staying thrre when in London.
Angela, 1-night trip
Verified

10/10 Exceptional

Lovely room, great bar, friendly and accommodating staff. Loved it!
Loren, 3-night trip
Verified

10/10 Exceptional

Loved our time at Milestone. Excellent staff and rooms. We brought our 20-month old girl and felt right at home. Food and tea were great. Would highly recommend to anyone visiting London wanting to stay in an excellent location.
Mitchel, 6-night trip
Verified

10/10 Exceptional

Amazing. This is a traditional hotel with immaculate, old skool service and attention to detail. The staff are courteous and polite and do everything to make you feel at home - if only it was! Great location right opposite the park and conveniently situated for transportation. 10 stars!
john, 1-night trip
Verified

8/10 Very good

Home away from home

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.
2-night trip
Verified

10/10 Exceptional

Friendly staff and clean rooms in a great location.
John, 4-night trip
Verified

10/10 Exceptional

We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.
Curtis, 6-night trip
Verified

10/10 Exceptional

Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Carrie, 3-night trip
Verified

10/10 Exceptional

Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...
Fernando, 3-night trip
Verified

10/10 Exceptional

A very nice hotel next to a park.

A hotel in a very good location. Small scale means that the guest is paid attention. As it is England it is not perfection but that is compensated by the staff really making an effort and correcting the small detours.
Satish, 3-night trip
Verified

10/10 Exceptional

Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Ana, 4-night trip
Verified

10/10 Exceptional

Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there
Verified

10/10 Exceptional

We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Patricia, 4-night trip
Verified

10/10 Exceptional

Fab stay in Milestone - always a great service

It was such an amazing stay! Their service and customer service was amazing!!
Rubyni, 2-night trip
Verified

10/10 Exceptional

Stuff is absolutely amazing, helpful and amicable Location of the hotel is superb We love this hotel The rooms are super cute, the restaurant and the tea room are perfectly decorated. We are coming back for sure.
lilia, 4-night trip
Verified

10/10 Exceptional

One of the best hotels in London

Great people at a great hotel. Great location.
Jorge, 3-night trip
Verified

10/10 Exceptional

Lovely stay

We loved our short stay and would have liked to have had more time to enjoy the bar etc. Our room was large and comfortable and every staff member we had contact with was very friendly and welcoming. Will definitely stay again.
LINDA, 1-night trip
Verified

10/10 Exceptional

Staff are amazing - Great location opposite the park. They made us and our dog feel very welcome during our stay.
Andrew, 1-night trip
Verified

10/10 Exceptional

A delightful old, but updated hotel in the best location in London. Exceptional staff and attention to detail.
James, 5-night trip
Verified

10/10 Exceptional

Huge character. Great staff. Stables Bar is superb.
Iain, 2-night trip
Verified

10/10 Exceptional

Small but clean and quiet
Massoud, 12-night trip
Verified

10/10 Exceptional

Location and elegant
John, 1-night trip
Verified

10/10 Exceptional

The Milestone is by far my favorite hotel in London. The neighborhood is almost as wonderful as the hotel staff.
Jeremy, 4-night trip
Verified

10/10 Exceptional

Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.
Carolyn, 3-night trip
Verified

10/10 Exceptional

Deserving of its reputation

Beautiful hotel full of history. Great views of Kensington Park and stones throw from Kensington High St. Staff are highly trained and service very good. Doorman is exceptional and friendly. Recomended and deserving of its reputation
Adam, 1-night trip