Steigenberger Hotel Hamburg

Pet-friendly hotel with full-service spa, connected to the convention center, near Neuer Wall

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Photo gallery for Steigenberger Hotel Hamburg

Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Lobby
Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Lobby
In the heart of Hamburg, Steigenberger Hotel Hamburg offers a luxurious retreat. Relax at the onsite spa or take advantage of dry cleaning services and luggage storage. Savor Mediterranean cuisine at one of two restaurants, stay active with bike rentals or work out in the 24-hour gym, and connect with free WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Spa
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Babysitting
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is ₩292,800
₩313,296 total
includes taxes & fees
Jul 7 - Jul 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Standard Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room (Riverside)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

Ruby Lotti Hotel Hamburg

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8.8 out of 10, Excellent, 1,004 reviews
The price is ₩145,664
₩155,860 total
includes taxes & fees
Jun 22 - Jun 23
Ruby Lotti Hotel Hamburg
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About the neighborhood

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459

What's nearby

  • St. Michaelis Church - 6 min walk - 0.5 km
  • Hamburg City Hall - 8 min walk - 0.7 km
  • Miniatur Wunderland - 9 min walk - 0.8 km
  • Elbe Philharmonic Hall - 11 min walk - 1.0 km
  • St. Pauli Piers - 13 min walk - 1.2 km

Getting around

  • Hamburg Airport (HAM) - 35 min drive
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Dammtor Station - 18 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Stadthausbrücke S-Bahn - 1 min walk
  • Rodingsmarkt U-Bahn - 2 min walk
  • Rathaus U-Bahn - 8 min walk

Restaurants

  • ‪Public Coffee Roasters - ‬5 min walk
  • ‪Rheinischer Hafen - ‬1 min walk
  • ‪Thai Food - ‬4 min walk
  • ‪Kardelen - ‬4 min walk
  • ‪brasserie TORTUE HAMBURG - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Steigenberger Hotel Hamburg offers a great location, putting you within a 15-minute walk of Miniatur Wunderland and St. Michaelis Church. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Restaurant am Fleet, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Hamburg City Hall and St. Pauli Piers are within a 15-minute walk. The helpful staff and walkable location get good marks from fellow travelers. Public transportation is just a short walk: Stadthausbrücke S-Bahn is steps away and Rodingsmarkt U-Bahn is 2 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 235 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 36 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Sailing nearby

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Full-service spa
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Restaurant am Fleet - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).
STADTHAUS Restaurant &Bar - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per day

Parking

  • Self parking costs EUR 36 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

Also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Does Steigenberger Hotel Hamburg offer free cancellation for a full refund?

Yes, Steigenberger Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Steigenberger Hotel Hamburg?

Yes, dogs are welcome. There's a charge of EUR 40 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Steigenberger Hotel Hamburg?

Yes. Self parking costs EUR 36 per day.

What are the check-in and check-out times at Steigenberger Hotel Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Steigenberger Hotel Hamburg?

No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.

What is there to do at Steigenberger Hotel Hamburg and nearby?

Have fun with nearby activities like cycling and sailing. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.

Are there restaurants at or near Steigenberger Hotel Hamburg?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.

Does Steigenberger Hotel Hamburg have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Steigenberger Hotel Hamburg like?

Steigenberger Hotel Hamburg is in Hamburg City Center, a short 1-minute walk from Stadthausbrücke S-Bahn and 11 minutes' walk from Miniatur Wunderland. Travelers say the area is walkable and good for shopping.

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Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Restaurant
Lobby
Christmas markets
Bathroom
Food
Air conditioning

What guests liked

  • The breakfast buffet offered a wide variety of options and was a highlight of the stay. (14 reviews)
  • The property's breakfast buffet offered a wide variety of choices and was well worth the cost. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Very nice and perfect location
2-night trip

10/10

one of my favourite hotels in Hamburg
1-night trip

10/10

Super friendly staff and amazing rooms
2-night trip

10/10

Great location, friendly and helpful personnel, nice and clean rooms, and wonderful breakfast buffet in scenic dining room.
3-night trip

10/10

The location of the hotel is perfectly situated to see Hamburg. It is new, clean, and very comfortable. I especially loved the gym facitities
1-night trip

10/10

Great in all aspects
1-night trip

10/10

Very convenient and comforting atmosphere
3-night trip

10/10

Wonderful hotel and great staff.
5-night trip

10/10

The room was large., and had all the amenities.
5-night trip

10/10

Great place to stay. Would reccomend.
5-night trip

10/10

It was a very nice friendly and comfortable hotel
2-night trip

10/10

Excellent location with underground direct to the airport. 100m to the best shopping street. Very good breakfast and very friendly staffs
2-night trip

10/10

Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
3-night trip

10/10

Excellent location, friendly and professional staff
3-night trip

8/10

Good hotel, sometimes a little noisy.
3-night trip

10/10

Super
1-night trip

8/10

Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
2-night trip

8/10

A really nice experience
3-night trip

10/10

X
1-night trip

10/10

From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
1-night trip

4/10

Due to VIPs in hotel, regular guests where treated as second class citizens!
2-night trip

10/10

Beautiful hotel in awesome location. Everything perfect except bed. Form mattress topper uncomfortable & too soft.
1-night trip

8/10

Firstly, the location was perfect for us. We landed at Hamburg and one direct train took us to within 2 minute walk to the front door. It is close to the alt stadt and harbour area, which we frequented, but it is actually quite central to a lot of stuff. The hotel was very nice. Check in was a breeze and the room was a good size with everything that we needed. The only negative, it was quite a warm room, but hindsight, i think there was some temperature control we could have played around with! But the best part about the stay was the breakfast buffet in the morning. There was so much choice, catering for every food choice. And if you like a bit of fizz to start your morning, that was also an option. It is worth paying for the breakfast. It was wortb every penny!! If going back, we would stay here again.
1-night trip

6/10

Nice hotel, but not up to Steigenberger standards. We booked 10 weeks in advance for New Year’s Eve, upon arrival, and signing of check in documents they let us know they had downgraded our room. They said a minor partial refund was applied as standard for in inconvience. We were not told in advance, and the hotel didn’t seem interested in up for their mistake, compared to they market them self as an upper scale hotel, no free drink or “sorry, breakfast is on us. Upon check out as we voiced our disappointment, they were very understanding and didn’t understand why we were not offered more, and they comped 2 drinks, which made us think they check in receptionist just had a bad day. However 2 weeks later we had not received out refund from them, and we had to get help from Hotels.com to get it, since they had not done so themself. All in all, compared to the many great hotels in Hamburg, we won’t be staying there again.
1-night trip

6/10

Your IT system is terrible. Your booking system on your website did not work when I booked, so I had to use Expedia instead. You offer hi speed wifi to H Rewards members, but the registration didn't work. Your staff admitted that it doesn't work. So I had to use slow wifi speed like a non-member. Your electronic key cards failed to operate the lift. Your staff said this is happening to most guests. So every time that we wanted to go up to our room, we had to get help from staff, who were not immediately available. I am not impressed. Your Berlin hotel Am Kanzleramt was much better. Your central Hamburg hotel is poorly managed and the IT people should be fired.
2-night trip