In the heart of Hamburg, Steigenberger Hotel Hamburg offers a luxurious retreat. Relax at the onsite spa or take advantage of dry cleaning services and luggage storage. Savor Mediterranean cuisine at one of two restaurants, stay active with bike rentals or work out in the 24-hour gym, and connect with free WiFi.
Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
Stadthausbrücke S-Bahn - 1 min walk
Rodingsmarkt U-Bahn - 2 min walk
Rathaus U-Bahn - 8 min walk
Restaurants
Ruby Lotti Hotel & Bar - 3 min walk
Peter Pane - 4 min walk
Starbucks - 2 min walk
Kardelen - 4 min walk
Erste Liebe Bar - 1 min walk
About this property
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg offers a great location, putting you within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Restaurant am Fleet, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Elbe Philharmonic Hall and St. Pauli Piers are just a 5-minute drive away. The helpful staff and walkable location get good marks from fellow travelers. Public transportation is just a short walk: Stadthausbrücke S-Bahn is steps away and Rodingsmarkt U-Bahn is 2 minutes.
Languages
English, German
At a glance
DONE
Hotel size
235 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 36 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Restaurant am Fleet - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).
STADTHAUS Restaurant &Bar - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Towels fee: EUR 0 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 40 per pet, per day
Parking
Self parking costs EUR 36 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Does Steigenberger Hotel Hamburg offer free cancellation for a full refund?
Yes, Steigenberger Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Steigenberger Hotel Hamburg?
Yes, dogs are welcome. There's a charge of EUR 40 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Steigenberger Hotel Hamburg?
Yes. Self parking costs EUR 36 per day.
What are the check-in and check-out times at Steigenberger Hotel Hamburg?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Steigenberger Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Reeperbahn (2-min drive) is nearby.
What is there to do at Steigenberger Hotel Hamburg and nearby?
Have fun with nearby activities like cycling and sailing. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.
Are there restaurants at or near Steigenberger Hotel Hamburg?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.
What's the area around Steigenberger Hotel Hamburg like?
Steigenberger Hotel Hamburg is in Hamburg City Center, a short 1-minute walk from Stadthausbrücke S-Bahn and 8 minutes' walk from Hamburg City Hall. Travelers say the area is walkable and good for shopping.
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Steigenberger Hotel Hamburg Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Breakfast
Restaurant
Lobby
Christmas markets
Bathroom
Food
Air conditioning
What guests liked
The breakfast buffet offered a wide variety of options and was a highlight of the stay. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 17, 2025
We had a lovely stay at the Steingenberger. Beautiful hotel, great aide room, awesome breakfast, and fantastic service!
Maxime
Maxime, 3-night trip
10/10 Excellent
Aug 19, 2025
A great stop over in Hamburg, situated in the centre of Hamburg! The breakfast is quite unbelievable. Will stay here again!
Clive
Clive, 2-night trip
10/10 Excellent
Jul 11, 2025
Wonderful location with everything in 20’min walk distance - many dining options around
Michele
Michele, 3-night trip
10/10 Excellent
Aug 17, 2025
The room I had, and the view, was spectacular. I felt blessed with the room they chose for me. Very spotless, comfortable and peaceful. The facility is centrally located and right next to the subway, which is good as I did a lot of sightseeing. I had a couple of tasty beers at the bar and enjoyed the service.
Gregory
Gregory, 2-night trip
10/10 Excellent
Apr 16, 2025
Beautiful hotel
lisa
lisa, 4-night trip
10/10 Excellent
May 2, 2025
one of my favourite hotels in Hamburg
DRAGOS
DRAGOS, 1-night trip
10/10 Excellent
Mar 3, 2025
Super friendly staff and amazing rooms
Christian
Christian, 2-night trip
10/10 Excellent
Mar 7, 2025
Great location, friendly and helpful personnel, nice and clean rooms, and wonderful breakfast buffet in scenic dining room.
Silke
Silke, 3-night trip
10/10 Excellent
Apr 17, 2025
love this hotel
The location of the hotel is perfectly situated to see Hamburg. It is new, clean, and very comfortable. I especially loved the gym facitities
Derk
Derk, 1-night trip
10/10 Excellent
Apr 4, 2025
The hotel is fantastic in location, with walkable restaurants and stores. It is near the best Hamburg attractions. The food and breakfast are excellent. I will be back again.
Mónica
Mónica, 2-night trip
10/10 Excellent
May 4, 2025
Recommended
Great in all aspects
doris
doris, 1-night trip
10/10 Excellent
Nov 17, 2024
Wonderful hotel and great staff.
Harmed
Harmed, 5-night trip
10/10 Excellent
Feb 10, 2025
Very convenient and comforting atmosphere
Nobuyuki
Nobuyuki, 3-night trip
10/10 Excellent
Nov 22, 2024
Great place to stay. Would reccomend.
Richard
Richard, 5-night trip
10/10 Excellent
Oct 14, 2024
Enjoyable stay
It was a very nice friendly and comfortable hotel
Abigail
Abigail, 2-night trip
10/10 Excellent
Feb 19, 2025
The room was large., and had all the amenities.
Aqibullah
Aqibullah, 5-night trip
10/10 Excellent
Dec 24, 2024
Excellent location with underground direct to the airport. 100m to the best shopping street. Very good breakfast and very friendly staffs
Sean
Sean, 2-night trip
10/10 Excellent
Apr 21, 2025
Very cool
Cornelia
Cornelia, 3-night trip
10/10 Excellent
Apr 7, 2025
Everything is great and the only down side is that the hotel only provides a bottle of complimentary still water
Bo
Bo, 2-night trip
8/10 Good
Nov 1, 2024
Good hotel, sometimes a little noisy.
Martin
Martin, 3-night trip
10/10 Excellent
Dec 28, 2024
Super
Wencke
Wencke, 1-night trip
8/10 Good
Oct 28, 2024
A really nice experience
Darren
Darren, 3-night trip
10/10 Excellent
Oct 18, 2024
X
Nicole
Nicole, 1-night trip
10/10 Excellent
Nov 9, 2024
From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
Kathryn
Kathryn, 1-night trip
4/10 Poor
Nov 10, 2024
Due to VIPs in hotel, regular guests where treated as second class citizens!