2/10
Was told by a very rude female employee that our room was not ready and she didnโt know when it would be, even though it was check in. Waited two hours after check in for our room with a 10 month old who was tired of the car and needed a nap. Called the front desk to inform them of this and was told it still wasnโt ready and they didnโt know when it would be. With a screaming 10 month old, my husband and I had to figure something else out so we cancelled the room. We were still charged 80% of the room cost. Would NOT recommend this hotel.
Also, the lobby was so so very hot. I can only imagine what the rooms are like.
Kaitlyn
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