Cozy up by the fireplace in the lobby at Comfort Inn & Suites, where modern comforts await. Unwind with a refreshing dip in the indoor pool or indulge in some retail therapy at the gift shop. With free WiFi, helpful staff and RV parking available, this hotel has got you covered.
Reviews
7.67.6 out of 10
Good
Popular amenities
Pool
Connecting rooms available
Free parking
Laundry facilities
Air conditioning
Free WiFi
Main amenities (11)
Daily housekeeping
Indoor pool
Hot tub
24-hour front desk
Coffee/tea in a common area
Lobby fireplace
Front-desk safe
Laundry service
Self-serve laundry
Gift shops/newsstands
Free newspapers in the lobby
Feel at home (6)
Children stay free
Microwave
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
The current price is ₩153,674
₩153,674
₩175,879 total
includes taxes & fees
Mar 16 - Mar 17
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
27 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
27 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
27.00 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Hair dryer
27.00 sq m
Sleeps 4
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Westfield, MA (BAF-Barnes Municipal) - 16 min drive
Bradley Intl. Airport (BDL) - 29 min drive
Springfield Union Station - 7 min drive
Holyoke Station - 18 min drive
Northampton Station - 21 min drive
Restaurants
Wood-N-Tap - 20 min walk
Panera Bread - 3 min drive
Rumbleseat - 6 min drive
Starbucks - 13 min walk
Chili's Grill & Bar - 12 min walk
About this property
Comfort Inn & Suites
When you stay at Comfort Inn & Suites, you'll be within a 10-minute drive of Big E and MassMutual Center. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Also, MGM Springfield and Naismith Memorial Basketball Hall of Fame are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
75 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
An indoor pool
Hot tub
Accessibility
Elevator
Wheelchair-accessible path to elevator
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0008023250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield
Frequently asked questions
Does Comfort Inn & Suites offer free cancellation for a full refund?
Yes, Comfort Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Comfort Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Comfort Inn & Suites?
No, this hotel doesn't have a casino, but MGM Springfield (8-min drive) is nearby.
What is there to do at Comfort Inn & Suites and nearby?
Comfort Inn & Suites has an indoor pool and a hot tub.
What's the area around Comfort Inn & Suites like?
Comfort Inn & Suites is a short 1-minute walk from Olympia Ice Center and 16 minutes' walk from Connecticut River.
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Comfort Inn & Suites Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 17, 2025
Valentine's weekend
It was a Valentine's weekend visit.
Verified traveler
1-night trip
10/10 Exceptional
Nov 22, 2024
Great place
Rosa
Rosa, 1-night trip
8/10 Very good
Nov 8, 2024
Nice quiet location, easily accessible to shopping and dining.
Jan
Jan, 5-night trip
8/10 Very good
Oct 19, 2024
Good hotel to stay
Daniel
Daniel, 2-night trip
10/10 Exceptional
Oct 28, 2024
Conveniently located off 91 !
Would stay there again
Wendy
Wendy, 1-night trip
10/10 Exceptional
Oct 28, 2024
The staff at check in and for morning breakfast were friendly and wonderful.
Deirdre
Deirdre, 2-night trip
10/10 Exceptional
Nov 28, 2024
The staff was fantastic! Fitness room was clean and fresh, breakfast was well managed and fully stocked!
Peter
Peter, 1-night trip
8/10 Very good
Sep 12, 2024
Staff was friendly , beds were comfy . Great hotel
Kathleen
Kathleen, 7-night trip
8/10 Very good
Sep 21, 2024
Breakfast was better than most motel offerings.
JAMES M
JAMES M, 2-night trip
10/10 Exceptional
Dec 5, 2024
Nice
Rosa
Rosa, 1-night trip
10/10 Exceptional
Aug 19, 2024
Good place for our weekend trip
Xavier
Xavier, 2-night trip
10/10 Exceptional
Oct 6, 2024
Everything was very nice
Alex
Alex, 2-night trip
10/10 Exceptional
Oct 31, 2024
I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Lisa
Lisa, 1-night trip
6/10 Good
Nov 2, 2024
Hot tub
Shaneice
Shaneice, 4-night trip
4/10 Fair
Dec 9, 2024
Not The Greatest Stay
There were dry wall patches on the ceiling, you could barely walk between the bed and dresser/cabinet, hallway carpet and elevator floor was nasty, pool burned ears and nose, someone stood at the breakfast area door and watched everyone eat like a creep. Night check in people were nice.
Courtney
Courtney, 1-night trip
4/10 Fair
Jan 10, 2025
Not bad. Heating/ac unit was gross. Mold in vents not cleaned. Bathroom toilet and shower had hair in it. Room smelt musty.
Angelo
Angelo, 1-night trip
10/10 Exceptional
Jul 17, 2024
Our second time staying here. Close to springfield great restaurants around the area as well. The staff is very friendly and helpful.
Richard
Richard, 3-night trip
6/10 Good
Nov 2, 2024
Over priced weekend rate
The jacuzzi was excellent but the rest was mediocre
Breakfast was good. Should run layet3thsn 9am onweekends.
Diane
Diane, 3-night trip
8/10 Very good
Jul 29, 2024
Quiet location
DANIEL
DANIEL, 2-night trip
10/10 Exceptional
Jun 3, 2024
Good for a quick night stay
Brian
Brian, 1-night trip
10/10 Exceptional
May 24, 2024
Great place and clean will be back
Daniel
Daniel, 1-night trip
8/10 Very good
Jun 24, 2024
The staff was very friendly and accommodating.
karyn
karyn, 1-night trip
10/10 Exceptional
Apr 6, 2024
The hotel was clean and the breakfast was excellent.