While I was taking a shower, water was extremely hot and almost burned me. The cold water wasn't working at all. I had to walk out in the middle of the shower, covered in soap bubbles to make a call to the reception. The man at the reception told me he was aware of the problem and told me to keep it running until it cools down, and hung up. He didn't give me any warning of this. I frustatedly stood in front of the shower for 10 minutes, covered in soap, waiting until the water cooled down. I made a complaint during checkout, and the lady at the reception was surprised that I was not offered a free movie at least. She apologized for her staff's action and offered to give $70 refund.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 12์ผ
Lynn
Lynn ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
Hershey chocolate.
Good location to visit for Hershey Park. Nice stay. Staff was friendly.
PETE
PETE ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
Donna Liza
Donna Liza ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 6์ผ
Check in process was confusing. They could not find our reservation despite my giving them the receipt. Had to ask for towels and trash to be emptied. Bathroom was not clean. Then Welles our toilet was broken the front desk staff handed us a plunger and told us to try thisโฆ.didnโt send maintenance. Ice machines were broken. Pool was full of hair. Man at the front desk was kind but overwhelmed. Price is definitely reasonable but some of these complaints are very basic for a hotel. Not expecting luxury but definitely did not want to clean and maintaining either.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 5์ผ
Claudette
Claudette ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 4์ผ
Samantha
Samantha ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 2์ผ
myles
myles ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 2์ผ
Iโll say it was not so good they did not clean an our room on the second night they only picked up trash and put towels . The room was filthy no towels no trash pick up no toilet paper no tissues, and none of the shampoo or body wash weโre filled They were all empty, so I was not satisfied with this hotel.
Mildred
Mildred ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 27์ผ
Keep Looking
Found cockroach on air conditioner, hair all over the bathtub, fridge didn't work/ice over, bedspreads stained (hopefully washed). The place was run like a Red Roof Inn or Super 8, but charging Holiday Inn prices. It may have turned me off from the brand for good, why risk running into an independantly owned hotel run like this if they aren't held to Holiday Inn standards. I'll stick to Hamptop I guess, terrible.
Joseph
Joseph ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 27์ผ
Front desk staff was so helpful. Let us check in early and gave us a very convenient room.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 21์ผ
The checkin guy was one of the least welcoming hotel check-in people I've had. He was on the phone the whole time and barely interacted with me. He got the job done but it was not welcoming at all
Mark
Mark ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 20์ผ
Sajida
Sajida ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 8์ผ
Everything was great from checkin to checkout. We only stayed one night but if we are ever in the area again we would most definitely stay here. The front desk manager was very accommodating which made the experience even better. An added perk was the shampoo, conditioner, soap and lotion were all Dove which was amazing we have never stayed anywhere that had Dove. 5 out of 5 stars. Overall great experience here.
Christina
Christina ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 8์ผ
I would like to see the hotel to start providing recycling bin in the room.
Suzanne
Suzanne ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 3์ผ
The stay was great.
Shipp A
Shipp A ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 2์ผ
Overall the hotel was good. The only disappointment was the pool. It was super cloudy. We didnโt feel comfortable letting the kids go in, they were bummed about that.
Michael
Michael ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 29์ผ
Bathroom toilet handle was broken and toilet kept running. Shower curtain had mold on it
Melissa
Melissa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 19์ผ
Peter
Peter ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 29์ผ
Todd
Todd ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 27์ผ
Great place
It was nice very clean
Melissa
Melissa ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 27์ผ
Javier
Javier ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 15์ผ
Excellent!
From check in to checkout, everything was perfect. Hotel managers were very pleasant. Hotel was very clean. We will definitely stay here again when we visit Hershey. We had zero complaints and the small touches like lotion and body wash and things inbetween made our stay more comfortable. Breakfast was very good. Lots of choices and yummy. Hands down one of the best stays for us!