Some business workers and I were in DFW for a conference. The hotel seemed like a good choice for us based on location, brand (Marriott) and price.
It ended up being an ok stay (at best). The hotel didn’t initially didn’t have our reservation info from hotels.com even though we had paper copies and emails. They made us make phone calls and figure things out on our end which was a hassle.
The hotel is under construction due to an immediate need for updates and repairs. This is fine except for the fact that this was not indicated or notated anywhere on the website or hotel description. And when I thought I’d sit in the hot tub to relax, I found that the pool area is empty and not accessible.
Our room had a one foot square hole in the carpet which, I’m assuming, will be changed out when the rooms are updated. We walked out of our room this AM to an inch of water outside our door in the hallway carpet. Not sure what that was due to…
Several co-workers in another room had to pour out water into the toilet for it to flush. And this was after they were relocated to a room due to the ac not working in the first room.
Overall, I wouldn’t recommend this place. At the very least, check up and see if the construction is completed before arriving