Tucked away in the heart of Banff, Banff Caribou Lodge and Spa offers a warm welcome with a cozy lobby fireplace, playground for kids to enjoy and an inviting Red Earth Spa. Indulge in yoga classes at the gym or relax by treating yourself to manicure/pedicure treatments. With free self parking, helpful staff always on hand and excellent dining options nearby.
Banff National Park Information Centre - 12 min walk - 1.1 km
Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
Tunnel Mountain - 6 min drive - 1.1 km
Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km
Getting around
Calgary International Airport (YYC) - 92 min drive
Banff Station - 17 min walk
Restaurants
A&W Canada - 6 min walk
Good Earth Coffeehouse - 11 min walk
The Old Spaghetti Factory - 13 min walk
Evelyn's Coffee Bar - 14 min walk
Farm & Fire - 11 min walk
About this property
Banff Caribou Lodge and Spa
Banff Caribou Lodge and Spa puts you in a great location, within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and restaurant.
At a glance
DONE
Hotel size
190 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Ski passes
Yoga classes
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business center
2 meeting rooms
Computer station
Conference space (765 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Facilities
Built in 1993
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Vegetarian dining options
Locally-owned & organized tours & activities
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Special features
Spa
Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Frequently asked questions
Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?
Yes, Banff Caribou Lodge and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Caribou Lodge and Spa?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Banff Caribou Lodge and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Banff Caribou Lodge and Spa?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Caribou Lodge and Spa and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Banff Caribou Lodge and Spa also has a sauna and a fitness center.
Are there restaurants at or near Banff Caribou Lodge and Spa?
Yes, there's an onsite restaurant.
What's the area around Banff Caribou Lodge and Spa like?
Banff Caribou Lodge and Spa is in Uptown District, a short 16-minute walk from Banff Centre for Arts and Creativity and 18 minutes' walk from Bow River. Travelers say the area is walkable and ideal for skiing.
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Banff Caribou Lodge and Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Hot Tub
Air conditioning
Lobby
Restaurant
Bathroom
Parking
What guests liked
Free underground parking was a convenient and appreciated amenity for guests. (53 reviews)
Breakfast options were delicious and varied, with many guests praising the buffet and on-site restaurant. (33 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 13, 2025
Hotel very lovely, it had the largest hot tub pool I ever saw,
Verified traveler
2-night trip
10/10 Exceptional
Aug 13, 2025
Parking to check in was a breeze, comfortable room amenities
brad
brad, 2-night trip
10/10 Exceptional
Aug 31, 2025
Enjoyable Stay
The check in check out process was very easy. We had now complaints about our stay other than that there was only decaf coffee in our room when we first woke up on day one. The hot pool was a nice feature.
Pamela
Pamela, 3-night trip
8/10 Very good
Aug 24, 2025
Nice hotel for families
Good hotel to stay, nèeds little walk from downtown. Only noticeable thing was a the bathroom was not structured well in the room we got. Rest everything was good.
Verified traveler
5-night trip
10/10 Exceptional
May 20, 2025
Great place to stay!
BRANDY
BRANDY, 1-night trip
10/10 Exceptional
Aug 26, 2025
The service is excellent! The supervisor, Anish, and the lovely and caring Clara provided very professional service. I truly appreciate their kindness. This is a refined and delightful hotel, and I would definitely choose to stay here again whenever I visit Banff.
Maggie
Maggie, 2-night trip
10/10 Exceptional
May 20, 2025
Great stay!
Amin
Amin, 1-night trip
10/10 Exceptional
May 16, 2025
Our family had a great stay.
Leah
Leah, 8-night trip
10/10 Exceptional
May 26, 2025
Super cute place to stay
SYDNEY
SYDNEY, 1-night trip
10/10 Exceptional
Jun 7, 2025
Hotel is very nice and clean
Donna
Donna, 1-night trip
10/10 Exceptional
May 24, 2025
Lovely stay
Angela
Angela, 2-night trip
10/10 Exceptional
May 19, 2025
Great location with variety of food options.
Lon
Lon, 1-night trip
10/10 Exceptional
Aug 10, 2025
Remarkable stay
Impressive room interior! We loved the mood of Banff. Our room window could be open a bit to get fresh air, the TV had a google chrome for my phone to connect.
I could park my car during my group tour.
Staff were so nice and smiling all the time; that made our one night stay!!
Thanks!!
SoYeon
SoYeon, 1-night trip
10/10 Exceptional
Jun 2, 2025
The room was great, and the hot tub was very nice!
bailey
bailey, 3-night trip
10/10 Exceptional
May 21, 2025
Beautiful cabin feel hotel
Jolie
Jolie, 2-night trip
8/10 Very good
Jun 3, 2025
Great value with friendly, helpful staff, with The Keg restaurant right off the lobby and less than a km to downtown
Richard
Richard, 5-night trip
10/10 Exceptional
May 21, 2025
Great staff, super clean and good location
Jan
Jan, 1-night trip
8/10 Very good
Apr 30, 2025
Good hotel to stay at!
Christopher
Christopher, 3-night trip
10/10 Exceptional
May 26, 2025
Friendly staff, clean room, easy checking in and out.
Raphael
Raphael, 2-night trip
10/10 Exceptional
Apr 30, 2025
Was a great getaway for my kids and I- well appointed and clean rooms.
Kyla
Kyla, 2-night trip
6/10 Good
Aug 24, 2025
Banff Caribou Lodge - just okay.
The hotel is pretty old and tired looking. Our room had a musty smell, was supposedly a superior room, can’t imagine what a standard room would have been like.
The continental breakfast in The Keg did not have that many options.
All staff were very friendly and helpful.
Overall, I did not think this hotel was good value for money and would likely try and find an alternative next time we are in Banff.
kim
kim, 2-night trip
8/10 Very good
Apr 23, 2025
Beautiful hotel.
Merrilee
Merrilee, 4-night trip
10/10 Exceptional
May 4, 2025
Excellent location and very good and clean facilities