I cannot praise Agora Tokyo Ginza enough for the above and beyond service we received. I have an elderly mother that recently has had spine issues forcing her to limit walking. Well most know that yo have to walk in Tokyo.
I contemplated on renting wheelchair and did but the front desk clerk that spoke Chinese and from Taiwan where we are originally from was accommodating allowing us to borrow theirs. We used for four days. Cannot imagine how the trip would have been if we did not have that chair. Even rental was not guaranteed as needed next day.
The room was very big for Japanese Hotel rooms on top floor. We had a great spacious bedroom and living room with frig., coffee maker and TV plus two big couches and dining room table. Bathroom perfect size w/shower and tub.
Location has always been important for me on any trip. The hotel is walking distance to Ginza and Kabuki theater as well as restaurants and rail systems if needed. I will definitely staying there next time I am in Tokyo.