Copal Tulum Hotel

4.5 star property
Luxury hotel with spa, near Playa Paraiso

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Copal Tulum Hotel

2 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
Terrace/patio
Terrace/patio
Luxury Apartment, 3 Bedrooms, Private Pool, Garden View | Private kitchen
Premium bedding, down comforters, memory foam beds, minibar
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Pool bar
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is ₩156,788
₩193,511 total
includes taxes & fees
Jan 20 - Jan 21

Room options

Available filters for rooms
Showing 12 of 12 rooms

Premium Apartment, 1 Bedroom, Private Pool, Garden View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 154 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 122 sq m
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 1 Bedroom, Private Pool

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 90 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 108 sq m
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Premium Double Room, 1 King Bed, Private Pool, Garden View

8.2 out of 10
Very good
(18 reviews)

Highlights

Yard
Deck/patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
Memory foam bed
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Apartment, 1 Bedroom, Terrace, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 95 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

Deluxe Double Room, 1 King Bed, Terrace, Garden View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Memory foam bed
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 214 sq m
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 4 Bedrooms, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 288 sq m
  • Sleeps 3
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

7.4 out of 10
Good
(3 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 165 sq m
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 215 sq m
  • Sleeps 3
  • 1 King Bed, 4 Twin Beds and 1 King Sofa Bed

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About the neighborhood

Map
Calle Ixchel sn, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun Intl. Airport (CUN) - 111 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Tulum - ‬20 min walk
  • ‪Rossina Cafe - ‬8 min walk
  • ‪La Parrillada Tulum - ‬16 min walk
  • ‪Pescaderia Estrada - ‬13 min walk
  • ‪Safari Comedor Zama - ‬6 min walk

About this property

Copal Tulum Hotel

Copal Tulum Hotel puts you within a 10-minute drive of Tulum National Park and Tulum Mayan Ruins. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Copal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 85 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (late night)

What to do

  • Snorkeling nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Firepit

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage
  • Deck or patio
  • Yard

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Copal - Overlooking the garden, this delicatessen specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Kokoro - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 360 to 360 per person
  • Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 250 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property is professionally cleaned.

Also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Copal Tulum Hotel offer free cancellation for a full refund?
Yes, Copal Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Copal Tulum Hotel?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Copal Tulum Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Copal Tulum Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Copal Tulum Hotel?
Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.
What are the check-in and check-out times at Copal Tulum Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Copal Tulum Hotel and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Copal Tulum Hotel also has a 24-hour fitness center and spa services, as well as a garden.
Are there restaurants at or near Copal Tulum Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine and garden views.
Does Copal Tulum Hotel have any outdoor private spaces?
Yes, every room features a deck or patio and a yard.
What's the area around Copal Tulum Hotel like?
Copal Tulum Hotel is in Zama, a short 19-minute walk from Hunab Lifestyle Center.

Copal Tulum Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Xin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mitch, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Avinita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary-Anne, 5-night trip
Verified Hotels.com guest review

2/10 Poor

False advertisement
I booked my room based on the photos shown on Hotels.com. When I arrived, the room I was given was not the room that was shown online. It was extremely small and cramped. No space for luggage. No space to even walk. The bed took up the entire room. The tv had only one channel and the staff could care less about anything I said to them pertaining my room.
Audrey, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is our second time at Copal and we are definitely coming back again. Everyone here is very friendly and willing to help with anything you need. If you want to escape to a quiet, clean place that is close to great restaurants and to the beach this is the place to stay. Thank you Copal! See you soon, Renata, Vivien and David
Helga, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

sierra, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
Allison, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay
Monique, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Beautiful hotel in a not so great neighborhood. Not walkable, need a car to get to more desirable parts of town. Room was pretty nice, but the private patio had a broken gate and wasn’t very private.
Cameron, 11-night romance trip
Verified Expedia guest review

10/10 Exceptional

Erik, 3-night trip
Verified Expedia guest review

8/10 Very Good

Beautiful & The staff was super nice!! Shout out to Max 🤗 The only thing is there’s absolutely no mirrors in the rooms except the bathroom little mirror.
Fatiah N, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Tiana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This property was great. Quiet and peaceful with incredible staff working diligently to provide excellent service
Samuel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hanan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely love this place
Ebony, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Great Price
William, 2-night business trip
Verified Expedia guest review

8/10 Very Good

The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
Beyonce, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel was amazing from the first day until the end! I even extended my stay twice! Very relaxing atmosphere in the jungle. The two on-site restaurants serve incredibly cuisine as well. The entire staff was very professional, helpful & accommodating! The hotel is in the jungle which loved but still close to everything you want to see or need. Huge thank you to Mariana, Ivy, Selina and the property manager Paola for making this trip unforgettable! I already can’t wait to return and spread the word about the amazing Copal Tulum hotel! Mahalo from Hawaii
Erik, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel it’s amazing and the staff is extremely friendly and polite, both pools were incredible, and mini jungle they have inside of the hotel makes it even better, one of the best hotels I’ve ever stayed.
Christian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
Claire, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nicholas, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Cristal Martinez, 5-night trip
Verified Expedia guest review