My stay at this hotel was extremely disappointing due to numerous issues. Communication with the front desk was challenging, as there was a significant language barrier that made it difficult for both parties to understand each other.
The condition of the room was unacceptable. I discovered large blood stains on the mattress when the sheet slipped off. It took some time to explain this to the front desk, and once understood, I was told there were no other available rooms. When I requested an additional fitted sheet to cover the stained mattress, the employee was unable to provide one. I also asked for extra towels, which were not provided.
In addition, the room had an ant infestation, which I reported during checkout. The freezer in the unit was unusable due to excessive ice buildup, and although I brought this to the front deskโs attention, no action was taken. There was also no hot water, forcing us to take cool showers throughout the stay.
The continental breakfast was subpar and not worth the visit. Overall, my experience was deeply unsatisfactory. I will not return to this property, nor will I recommend it to others.
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