2/10 - 별로예요
2024년 10월 29일
Worst stay ever
Had cockroaches in my room, other guests had the same issue. Service people were very unpersonable and when I showed the cockroach at checkout the guy took pictures but never reported the claim and picture to his manager. Tried to get a comp night because of the infestation and the manager went with me to look where i killed the cockroach and he straight stepped on the piece of it left and acted like it wasn’t there and said I brought them in like a ignorant person and just argued, very unprofessional but act like there a 5 star hotel and they are the best! Never again!
Michael
Michael 님, 3박 출장
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