Experience downtown charm at Holiday Inn Rochester NY - Downtown, where you can enjoy a delicious breakfast and dinner at one of the two on-site restaurants. With laundry facilities, a gym to unwind, and free in-room WiFi for staying connected, this hotel offers convenience and comfort.
Reviews
6.26.2 out of 10
Good
Popular amenities
Non-smoking
Pet friendly
Parking available
Gym
24/7 front desk
Bar
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
24-hour fitness center
Self parking
Conference center
Business center
5 meeting rooms
Meeting rooms
24-hour front desk
Computer station
Vending machine
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
$125 nightly
The total price is $143
$143 total
Aug 31 - Sep 1
Total with taxes and fees
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)
Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Rochester Riverside Convention Center - 5 min walk - 0.5 km
Strong - 15 min walk - 1.3 km
Eastman School of Music - 15 min walk - 1.3 km
University of Rochester - 4 min drive - 3.9 km
Getting around
Greater Rochester Intl. Airport (ROC) - 12 min drive
Rochester Station - 14 min walk
Restaurants
The Street - Craft Kitchen And Bar - 6 min walk
Founders Cafe - 6 min walk
St Paul Proper - 9 min walk
The Pizza Stop - 2 min walk
Dunkin' - 2 min walk
About this property
Wyndham Rochester Downtown
At Wyndham Rochester Downtown, you'll be just a 5-minute drive from Strong and University of Rochester. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at River Club, which serves breakfast and is one of 2 restaurants. Also, Rochester Institute of Technology and Lake Ontario are within a short drive. Fellow travelers like the helpful staff.
At a glance
DONE
Hotel size
217 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Off-leash area available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (USD 5 per day; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
2 restaurants
Bar/lounge
Working away
Business center
5 meeting rooms
Computer station
Conference center (15024 square feet of space)
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1968
Television in common areas
24-hour fitness center
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
River Club - This restaurant serves breakfast only.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.00 to 13.95 per person
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Parking
Covered self parking costs USD 5 per day with in/out privileges
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn
Frequently asked questions
Does Wyndham Rochester Downtown offer free cancellation for a full refund?
Yes, Wyndham Rochester Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wyndham Rochester Downtown?
Yes, dogs are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Wyndham Rochester Downtown?
Yes. Self parking costs USD 5 per day.
What are the check-in and check-out times at Wyndham Rochester Downtown?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Wyndham Rochester Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Wyndham Rochester Downtown?
Yes, there are 2 onsite restaurants, featuring alfresco dining.
What's the area around Wyndham Rochester Downtown like?
Wyndham Rochester Downtown is located by the river in Downtown Rochester, a short 16-minute walk from Strong and 4 minutes' walk from Blue Cross Arena.
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Wyndham Rochester Downtown Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
5.8/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Elevator
Building
Breakfast
Parking
Shower
Bed
Location
Restaurant
Reviews
4/10 Fair
Aug 4, 2025
Would never stay in a Wyndham hotel again
Front desk was very nice, bathroom was filthy, rif raf in the lobby, didn’t feel safe in the parking lot, no trash collection, no coffee as promised in the morning, room was NOTHING like was on the web site false advertising.
Kuerstin
Kuerstin, 2-night trip
2/10 Poor
Aug 19, 2025
Bad service bad staff hotel dirty
This hotel staff was rude in unprofessional
Reservations made more than a month prior to trip and confirmed night before
When arrived was told there were no rooms despite all of that. And they offered no help whatsoever to secure a room elsewhere
Will never choose Wyndham nor book through hotels.com again
What’s the point in having a reservation if there is no guarantee of a room
cynthia
cynthia, 3-night trip
10/10 Exceptional
May 31, 2025
The manager was extremely helpful and demonstrated a thorough knowledge of the establishment. They were also very accommodating to my situation.
Richard
Richard, 1-night trip
2/10 Poor
Jul 22, 2025
Dirty
Room was dirty and gross covered in bugs.
Stacy
Stacy, 1-night trip
8/10 Very good
May 25, 2025
Greatblocation and view! Spacious rooms.
The staff
Robik
Robik, 1-night trip
8/10 Very good
Mar 30, 2025
Great stay. Beautiful views from my room..
Aisha
Aisha, 2-night trip
4/10 Fair
Jul 14, 2025
Give another hotel a try
Horrible 94 degrees out room 78 degrees set AC to 65 and 12 hrs later room still 76
Paul
Paul, 1-night trip
10/10 Exceptional
Feb 19, 2025
I enjoyed myself at the hotel,it was very clean and quiet,and I would recommend my friends to come and stay
Anthony
Anthony, 1-night trip
10/10 Exceptional
Apr 12, 2025
Staff was awesome, building was undergoing renovations.
Kent
Kent, 1-night trip
6/10 Good
Jun 24, 2025
passenger elevators not working first day there. no ice machines working. staff friendly. bar and what you might call a restaurant open from six to nine. never saw a cook there or anybody having dinner. needs work.
brian
brian, 4-night trip
2/10 Poor
Apr 20, 2025
The staff is very nice and helpful . but hotal was very dirty and noise
Edmond
Edmond, 1-night trip
10/10 Exceptional
Mar 20, 2025
They were very accommodating
Jackeesha
Jackeesha, 1-night trip
8/10 Very good
May 17, 2025
Elevators not working so had to use service elevator. Not a typical Wyndham. Charged Wyndham pricing but expected something a bit nicer for this price
David
David, 1-night trip
8/10 Very good
Feb 11, 2025
the location was good. the Desk person Bella was fantastic and very helpful@
Sam
Sam, 3-night trip
4/10 Fair
May 13, 2025
It
Pete
Pete, 1-night trip
8/10 Very good
May 16, 2025
Had to pay for patking
Eileen
Eileen, 1-night trip
6/10 Good
Apr 13, 2025
Bed was amazing. Blackout curtains were great. Large sized room. Shower was lukewarm and toilet did not flush.
Ion
Ion, 1-night trip
4/10 Fair
May 23, 2025
Was promised a refund on my second night because I had to leave early due to an emergency. Nope the managers word cannot be taken truthfully
Stacy
Stacy, 2-night trip
2/10 Poor
Apr 13, 2025
There was fighting at 3 o’clock in the morning I was up all night. They were very loud.
Kevin
Kevin, 1-night trip
2/10 Poor
May 17, 2025
Elevators were down room was on the 6th floor. No ice available on floors. Room smelled like sour milk. Left the first chance I could get.
Carmen
Carmen, 1-night trip
10/10 Exceptional
Jan 30, 2025
Good srvice
Lizeth
Lizeth, 1-night trip
4/10 Fair
May 8, 2025
Expedia should have a flag when a property is undergoing renovations. Pretty sure the place was completely empty on a Tuesday. A/c had a note that it wasn’t available but instructions to use the fan. Didn’t receive any paperwork at check in and out confirming pricing which felt odd. 5$ parking fee that I wasn’t told about until checkout when I asked for a receipt so I found this out by mistake. Comfortable king bed. Shower was just warm enough. Good location. Good price.
Kraig
Kraig, 1-night trip
6/10 Good
Jan 31, 2025
It was ok
CHE
CHE, 1-night trip
6/10 Good
May 10, 2025
The receptionist was rude. Was in town to attend my son’s graduation, and requested a late checkout, after paying extra for this during room reservation online. She did not want to listen to my request, said the property was under new management and the website was not integrated with the new owners.