First night there was a bug that we killed. The room smelled. The next day we were able to move. The room was clean but needs updates. The breakfast was horrible. Coffee, tea, muffins, or fruit bars. The lobby and all the doors could use some Windex. The pictures on their website was more likely when it was new. The swimming pool was out of service. You could see the water was super green.
Cassie
Cassie ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 24์ผ
Unacceptable
Waited over 30 minutes for the front desk to open. Called the reservation office and after another 15 minutes, the employee came out of a room from down the hallway, looking half asleep and dirty. Shirt was filthy and her customer service skills were nonexistent.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 20์ผ
Aminah
Aminah ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 15์ผ
There was roaches in the cabinets, no ice machine, no extra towels, no sheets for the pull out couch, the mattress for the couch had stains, bubble gum stuck to the couch cushions
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 15์ผ
Prejudice ESA Plano Texas
I just found out yesterday from speaking with a resident at ESA Plano which they stated their fees are ex amount and they are so behind, but me asking Nicole if I could pay a day late once my check deposited she stated "No this is a privately owned company " now I was faithful in paying for 3 months and the 1 time me of color ask I was turned down, so I decided to remove my business as well as myself seeing that this is very prejudice and I will send up a letter to corporate in regards to this matter.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 12์ผ
Casander
Casander ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 4์ผ
Terrell
Terrell ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
Jose
Jose ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 10์ผ
Aminah
Aminah ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 4์ผ
Aminah
Aminah ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
giovannie
giovannie ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 16์ผ
Aminah
Aminah ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 12์ผ
Room smelled like a truck stop. Sheets were not clean.
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 9์ผ
Cristal
Cristal ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 8์ผ
Only good thing about our stay was the location. Free breakfast is just grab and go. No coffee maker in rooms. You have to request from the front office. But bring your own coffee because it is not provided. Chose this hotel because se it offered rooms that sleeps 6 with 2 queens and a pull out couch. The pull out couch had springs coming out and full of stains. There wasnโt any bedding for the pullout couch and when asked the front desk, we got 2 sheets but they didnโt have any pillows. There was a musky smell and didnโt realize until took our shoes off that the carpet was wet. Overall not a good stay. Oh, and to top it all off we were woken up at 3 in the morning to police knocking on the room next door trying to serve a warrant!
Venessa
Venessa ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 25์ผ
No me dieron lo k buscaba
Antonio
Antonio ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 24์ผ
Do not stay at this hotel. Room smelled like cigarettes, pool was completely disgusting, staff was never there and the bathrooms badly needed renovations.
Donald
Donald ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 19์ผ
Not as described
No one was available at the desk when I arrived. I had to wait a while to check in. There was no breakfast provided as advertised on this website.
Joyce
Joyce ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 18์ผ
Latisha
Latisha ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 15์ผ
Timothy
Timothy ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 14์ผ
Room wasnโt clean, bed was uncomfortable. Breakfast was as lackluster
Forest
Forest ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 13์ผ
Area was nice, staff was nice. Room a little dated but clean.