Cleanliness at this hotel was not a problem for us. The hotel is well-kept and clean. When it came to the staff and booking, we struggled. We arrived at the hotel very late at night and were told that it was overbooked, so we would need to find a new hotel. We had even prepaid for our room. They sent us to a hotel they worked with, but the paper they provided only covered one night of our stay, despite us having paid for three nights. We were told that we needed to come back and see if they had rooms for us in the morning. We called the hotel in the morning to see if there were any rooms available before we came back over, but were told that we were taken out of their system and to give them 30 minutes to figure things out, then we were hung up on over the phone. We decided to go talk in person to the desk and were told we had to wait until 12 to see if there was a room. Mind you, we should've had a room this whole time. We got a room in the end, but this stressed us out on what was supposed to be a relaxing vacation.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
10/10
Susanna
1๋ฐ ์ฌํ
8/10
Leron
1๋ฐ ์ฌํ
4/10
I went to a concert which was letting out late downtown. I had to call 4 times to get someone at the desk to actually talk to me without hanging up. When I finally got someone to listen, I was told they didnโt have the โroom type I reserved anywaysโ. So imagine me and a friend having to figure out sleeping arrangements because I booked 2 beds, confirmed my reservation made prior to arrival and having to figure it out. The parking situation is TERRIBLE as well and the staff was more into her phone conversation than checking me in and answering questions about parking, when our door wouldnโt open, where we could get a bite to eat, heck even the wifi code wasnโt given. I should have just left but it was late and we were exhausted.
Jacklyn
์น๊ตฌ์ 1๋ฐ ์ฌํ
10/10
Property is very close to airport. They offer free shuttle to airport.
Nice
Joyce
1๋ฐ ์ฌํ
4/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
10/10
Patrick
1๋ฐ ์ถ์ฅ
4/10
Horrible rude staff. It felt like talking to them was bothering them. Poor unfriendly customer service. Beyond slow. A line in the lobby at check in and the lady went as slow as she could. If you asked a question you were responded to in a short unpleasant manner. Morning breakfast lady spent extra time clearing out the egg tin knowing people were standing around waiting on her. As if she went extra slow. Again the entire staff acts like the guests there are a bother to their day. Extremely rude. Toilet had a leak on the floor and overall cleanliness was as if a 13 yr old boy did it. No care what so ever.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
10/10
It was good
Daron
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Chris
์น๊ตฌ์ 1๋ฐ ์ฌํ
10/10
Very nice, clean, comfortable, and safe place to stay. Reasonably priced both in room and parking. Great amenities for the whole family