10/10 Exceptional
Amazing room, great breakfast. Amenities were good. Stayed for 6 days with my family and thoroughly enjoyed.
Mehvr
Mehvr, 6-night trip
The Chapter Hotels - Lancaster Gate
Hotel with restaurant, near Hyde Park
Nestled near Hyde Park, Signature Townhouse Hyde Park offers a sophisticated retreat with an on-site restaurant. Stay connected with in-room WiFi and enjoy the helpful staff's concierge services and tour/ticket assistance.
Good
Popular amenities
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
- 24/7 front desk
- Non-smoking
Main amenities (12)
- Daily housekeeping
- Restaurant
- Breakfast available
- Room service
- Room service
- 24-hour front desk
- Air conditioning
- Front-desk safe
- Multilingual staff
- Concierge services
- Free newspapers in the lobby
- Luggage storage
Feel at home (6)
- Connecting/adjoining rooms available
- Television
- Daily housekeeping
- Elevator
- Bathrobes
- Soundproofed rooms
$64 nightly
$77 total
Feb 22 - Feb 23
Total with taxes and fees
Room options
Check availability for these dates
Showing 5 of 5 rooms
Executive Double Room, Ensuite
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Executive Triple Room
Good
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2014
Separate bedroom
Private bathroom
Bathrobes
- 237 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Executive Suite, Ensuite
Good
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
- 269 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Executive Twin Room, Ensuite
Exceptional
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Separate bedroom
Hair dryer
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Standard Double Room, Ensuite
Good
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Heating
Separate bedroom
- 172 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed
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About the neighborhood
36 Lancaster Gate, Bayswater, London, England, W2 3NP
About this property
The Chapter Hotels - Lancaster Gate
The Chapter Hotels - Lancaster Gate offers a great location, putting you within just a 10-minute walk of Kensington Gardens and Hyde Park. Also, Marble Arch and Oxford Street are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Lancaster Gate Underground Station is 6 minutes and Queensway Underground Station is 8 minutes.
At a glance
Property amenities
Room amenities
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The Chapter Hotels - Lancaster Gate Reviews
Good
8.0
Cleanliness
8.6
Location
8.0
Staff & service
7.0
Property conditions & facilities
Popular mentions
RoomLocationService staffLobbyBedBathroomElevatorTrip10/10 Exceptional
had a great stay , room was fine , very quiet safe area near paddington and Hyde park , Queensway an bayswater tube just a little stroll away , what can I say lovely staff , plenty of selection at breakfast , slept well , very clean.
Justine
Justine, 2-night trip
10/10 Exceptional
Really nice hotel close to bayswater and hydepark. The staff was amazing and the room was very nice. My best stay in London anytime. Will go back on my next trip to London.
Andre
Andre, 4-night trip
8/10 Very good
Staff were great, room was warm & clean- location is amazing for the cost.
Only one star down as don't expect a 4 star hotel, but we will revisit.
Jon
Jon, 1-night trip
8/10 Very good
Staff very good,very friendly.Room clean and bed comfortable. Only thing that let it down was the smoke alarm in the room,bright green light.I like a dark room when sleeping and the light is to bright.
Andrew
Andrew, 1-night trip
10/10 Exceptional
The hotel was very nice, modern, clean.
The room was great, spacious with nice bathroom.
The hotel staff is very helpful and friendly, Mr.Bhakar was especially nice to us.
Location is greqt too!
DESPINA
DESPINA, 2-night trip
10/10 Exceptional
Great location, friendly staff, good size room
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
The staff were lovely they couldn’t do enough for you, room was ok, mattress on the big bed wasn’t great, pillows are very flat, 2 plug sockets were burnt out so couldn’t be used. Carpet was very dusty. Cups could be bigger for a tea or coffee & replenished daily. Apart from a few minor details that could be fixed we were happy with the location
Michelle
Michelle, 2-night trip
10/10 Exceptional
Clean room, nice shower, good value for money, easy to find. will stay again thanks
Sarah
Sarah, 1-night trip
2/10 Poor
The room was tired, marks
Arun
Arun, 1-night trip
8/10 Very good
Hotel was nice, shower was great, beds were comfortable. We didn't have the breakfast only because we wanted to eat in the city. Close walk to Hyde Park and the Paddington station. Overall, very good for our two nights there.
Stephen
Stephen, 2-night trip
6/10 Good
The room was very small, carpet very old and filthy, no closet or hangers, hallway had a bad smell, no hot water /shower in the morning.
Nambooze
Nambooze, 2-night trip
8/10 Very good
Great location, friendly staff and comfortable rooms. Some of the room fittings and decor were a bit tired but otherwise we had a lovely stay.
James
James, 2-night trip
2/10 Poor
The room had marks all over the walls, the celling was falling apart, there was spot stickers stuck to the wall in bathroom, there was a step into the bathroom that wasn’t clearly signed.
Drew
Drew, 1-night trip
2/10 Poor
Dirty
Adnan
Adnan, 2-night trip
10/10 Exceptional
Great location in a lovely quiet area, close to Kensington Gardens. Nice staff, pleasant room
Mark
Mark, 2-night trip
6/10 Good
I had an internal room booked at the last minute. A bit small and shower was scalding hot but every thing else was good.
Julie-Anne
Julie-Anne, 1-night trip
6/10 Good
Check in was quick but unwelcoming, just a room key given, nothing to state which room. Receptionist was bland. Fairly clean room, hair found in bed, bathroom needs maintenance. Shops nearby and good location
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Weekend Away
Great location! Easy walking distance to Hyde Park. Lovely Decor & neighborhood surrounding. Smooth check in & staff all very nice and friendly.
Ian
Ian, 1-night trip
4/10 Fair
Thin walls & broken appliances, soft bed though.
Sam
Sam, 1-night trip
10/10 Exceptional
Area was quiet. close o hopping and buses. breakfast
Doris
Doris, 4-night trip
8/10 Very good
Comfortable beds nice space in executive room - very affordable for the area.
Only complaint is that television did not work.
ANTHONY
ANTHONY, 1-night trip
8/10 Very good
Anyone with a back problem, the mattress will get to you. Sinks in. Esp if you sleep on it over a couple of days.
Staff very friendly and helpful. Found it clean for the price.
Krishna
Krishna, 7-night trip
6/10 Good
This stay was for one night only with my wife and our two children (ages 9 and 2). The main bed was acceptable; however, both my wife and I woke up feeling very itchy.
The second bed provided for the children was in very poor condition. It was extremely wobbly and felt as though it might collapse, which was concerning for our children’s safety.
Additionally, the fridge was not working. We also noticed that the carpet around the base of the fridge was lifted, and there were small jumping insects present, which was very unpleasant and unhygienic.
Not a 4 star hotel
Christopher
Christopher, 1-night trip
10/10 Exceptional
Lovely and welcoming staff, nice spatious room, clean, very good location! I will definitely come back
Delia
Delia, 2-night trip
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