When I arrived, the front desk woman assisted me quickly and promptly, she was so friendly and helpul. The room was ok. The 1 chair in the room seated next to the window had the filthiest arms I had ever seen and the other chair at the desk had the entire seat material (pleather)peeled up. The plug for bath was in the corner and the liner in the tub was peeling up and you could see the cracked porcelin and rust, the handled was very hard to even get turned on. (I have stayed in some horrible hotels so these things werent deal breakers.)Now on to the bed, fantatsic pillows but when I went to lay down... the bed felt like a rock so yeah, i am currently on heating pad to follow up a tens unit for the current state of my back. However, the outside of the building is clean, quiet and well lit and located in close proximity of several restaurants and gas stations, right off the interstate. There was coffee and light breakfast variety for guests and the area was clean.