It was great stay for my family. The room condition was good. The staff was very friendly. The restaurant was excellent!!
Sang-Hoon
10/10
Djahid
1๋ฐ ์ฌํ
8/10
Robert
2๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
Indian restaurant closed which was disappointing as this was a determining factor in my decision to stay. Explanation being โtheyโre doing something in the kitchenโ but not communicated at any point in the booking process. Also never mentioned gym or pool during check in so maybe that was closed too...
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
10/10
Aowsom
Varinder
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
My family and I love this hotel. Its very clean, the staff are very friendly and professional. They have 2 restaurants (both excellent) and a bar. I would definitely stay there again on my next visit to london
Gracia
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Top locatie. Aardig personeel. Ontbijt perfect. Wellness perfect.
Danny
3๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
This place is practically a village it has everything you could want. My room was very well presented and staff were very helpful. I have no complaints
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
10/10
Monika
์น๊ตฌ์ 1๋ฐ ์ฌํ
2/10
room smelt of smoke.
shower didn't work correct
lot of noise due to people coming and going all hours
jimmy
1๋ฐ ์ถ์ฅ
8/10
Everything was great at the hotel.. One problem - the hotel hoppa ticket machine didn't deliver the four tickets I booked and paid for. The staff kindly contacted the driver TO the airport and that went well, but there was no return ticket, so I paid again. Not thehotel's responsibility, but a facility which needs sorting.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
I stayed here Saturday with my boyfriend for one night and paid ยฃ15 each for the breakfast I am really upset by the quality of the breakfast considering the amount we paid. It has even made my partner really ill and he has had to take the day of work due to a really upset stomach I think a refund of ยฃ30 would be sufficient for the anguish this has caused. Not only has this made the hotel stay awful the lay out of the food was appalling. It looked like something a twelve year old would of put together.
I hope I hear back from you
Kind regards
Chanelle
Chanelle
1๋ฐ ์ฌํ
6/10
.Clean and functional enough for one night stay ....
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
A lovely hotel with great facilities and pleasant staff HOWEVER ยฃ16 to park a day whilst in residence there is not only extortionate but in my opinion completely wrong. If you are staying at the hotel then parking should be free
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Exceptional service! The staff was amazing. There was great amenities and perfect location for us.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
8/10
Hotel is clean and well located. However the bath / shower tap was broken in my room and the wall sockets felt insecure
Anthony
1๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
Staff on arrival was rude ยฃ16 per night for parking
Never made our room up for 2 days
Every time we order food from the bar it came out wrong . They add device charge without asking if you want to pay it .
Spa area you must be with your child unless they are over 18 as they have no life Gaurds on duty which was annoying as all our children can swim very well but we had to be in the pool with them at all times
Overall not a bad hotel good location need to teach there staff some manners
John
4๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
I picked this hotel because it said it had a shuttle to Heathrow Airport. To my surprise it was not free. Nowhere did I see a cost involved. I even emailed the hotel to ask about the shuttle and then there was no mention of cost in the reply. This was disappointing and made the overall experience not as good as it should have been.
Robert
1๋ฐ ์ฌํ
10/10
good services all around, ie check in, room maid , waiters etc
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
8/10
Service is excellent and food quality is also very good.
However I do think certain parts of the hotel are dated and need a refurb