The hotel staff and guest services were outstanding, consistently going above and beyond to ensure a pleasant stay. However, while the rooms provided a comfortable atmosphere, they fell short in terms of cleanliness, with noticeable dust and uncleaned surfaces. The pool area offered a fun, relaxing escape, complete with lounge chairs and vibrant surroundings. Unfortunately, a few of the pools were closed for maintenance during our four-day stay, which limited our options for swimming and leisure activities.