In the heart of London, DoubleTree by Hilton London West End offers a vibrant retreat near The British Museum. Enjoy dinner at Restaurant92, stay active in the gym or explore Leicester Square and Trafalgar Square with bike rentals nearby. With free WiFi and multilingual staff to guide you, this upscale hotel is perfect for those who want to make memories.
London (QQU-London Euston Train Station) - 15 min walk
London Euston Station - 15 min walk
Holborn Underground Station - 4 min walk
Russell Square Underground Station - 6 min walk
Farringdon Underground Station - 10 min walk
Restaurants
'The Level' Restaurant - 1 min walk
Nyx Breakfast - 2 min walk
KFC - 1 min walk
Antalya Restaurant - 2 min walk
Caffè Nero - 1 min walk
About this property
DoubleTree by Hilton London West End
You'll be in a fantastic location at DoubleTree by Hilton London West End, just a 5-minute walk from The British Museum and Russell Square. Guests can visit the fitness center for a workout or grab a bite to eat at The Writing Room, which serves lunch and dinner. Also, Tottenham Court Road and Covent Garden Market are within a 15-minute walk. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: Holborn Underground Station is 4 minutes and Russell Square Underground Station is 6 minutes.
At a glance
DONE
Hotel size
261 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 984 ft (GBP 35.95 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Working away
7 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Built in 1911
Safe-deposit box at front desk
Television in common areas
Fitness center
Accessibility
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 35
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Writing Room - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: GBP 50 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 19.50 per person
Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
Parking
Parking is available nearby and costs GBP 35.95 per day (984 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London
Frequently asked questions
Does DoubleTree by Hilton London West End offer free cancellation for a full refund?
Yes, DoubleTree by Hilton London West End does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton London West End?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at DoubleTree by Hilton London West End?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton London West End and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near DoubleTree by Hilton London West End?
Yes, there's an onsite restaurant, The Writing Room.
What's the area around DoubleTree by Hilton London West End like?
DoubleTree by Hilton London West End is in London City Centre, a short 4-minute walk from Holborn Underground Station and 5 minutes' walk from The British Museum. Travelers give top marks for the hotel's prime location.
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Reviews
DoubleTree by Hilton London West End Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.6
Location
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Bathroom
Lobby
Shower
Water
Value
Reviews
Verified
8/10 Very good
Jan 8, 2026
Great stay. Great location, clean.
Deborah
Deborah, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Clean, high standard and fantastic staff!
Steph
Steph, 1-night trip
Verified
8/10 Very good
Apr 20, 2026
Hotel was nice and the staff were lovely. The hotel could do with an update as there were certain aspects in the room that could do with an upgrade - cracked tiles in the bathroom, curtains slightly frayed/ripped, tv didn’t work properly. The walls are very thin so can hear every noise from nearby rooms/corridors/outside on the street.
The location of the hotel is great to jump on the tube to visit everywhere or for a nice stroll around.
Reception staff were very helpful with queries/issues I had and rectified everything.
Susan
Susan, 3-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Room was lovely, staff all very friendly and helpful. Just a lovely hotel to stay and within walking distance to theatres shops etc.
Irene
Irene, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Lovely staff, great breakfast and a great view from the room! Thank you.
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
The hotel staff were very helpful and friendly. The room was comfortable and provided plenty of extras which made our stay very enjoyable.
Tracy
Tracy, 1-night trip
Verified
10/10 Exceptional
Aug 28, 2025
Great location, helpful staff.
Kathie
Kathie, 5-night trip
Verified
10/10 Exceptional
Mar 17, 2025
Great stay, we would definitely stay again
We had a great stay here. The location is perfect and the room was lovely.
Becky
Becky, 2-night trip
Verified
8/10 Very good
Nov 17, 2025
Very comfortable and clean rooms. Took quite a while to understand how to operate the shower. Excellent staff. Quite a bit of noise coming in from the street. Easy to access the tube from hotel (which is the only way to get around London).
Thomas
Thomas, 3-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Checking in was easy and the staff was courteous. I appreciated the ability to check in even earlier than anticipated. The room was clean and met my needs.
Mackenzie
Mackenzie, 3-night trip
Verified
10/10 Exceptional
May 10, 2025
Excellent location
Charles
Charles, 2-night trip
Verified
8/10 Very good
Oct 31, 2025
Slight delay staff very accommodating except bar staff - unenthusiastic!
Room ok for price - no added extras like holiday inn
Location good/convenient
Glyn
Glyn, 1-night trip
Verified
8/10 Very good
Sep 28, 2025
Great location for the West End. Small but well equipped room. Excellent breakfast.
The shower was a little erratic and the floor ended up soaking as the jets were spraying everywhere.
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2025
Perfect location and lovely room
Great room, perfect location and lovely staff
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
May 15, 2025
Friendly Reception and hospitality at the check in and the room was clean and a quiet location which allowed for a great rest. The breakfast service was excellent on the lower floor and all round was very pleased with the stay and hope to return one day on another visit!
Kristopher
Kristopher, 3-night trip
Verified
10/10 Exceptional
Apr 9, 2025
A lovely hotel, friendly and helpful. The room was lovely
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 14, 2024
Nice staff and well kept hotel!
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Jun 13, 2025
One Night Stay
Great Hotel, Exceptional service, breakfast and comfort. Very Impressed.
Paul
Paul, 1-night trip
Verified
6/10 Good
Jan 2, 2026
The first room we were allocated was nice however right in front of noisy lift and cleaners cupboard with almost constant banging of cleaners door and lift doors. Bathroom was freezing cold. No heating in there or towel rail heater to dry towels. No mirror above desk for female to do hair and makeup.
The reception staff were fantastic and dealt with the situation and upgraded our room to Deluxe Premium Suite.
Francoise
Francoise, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2025
Spacious comfortable rooms, great amenities and food options! Buffet was excellent!
Staff were wonderful!
Wanda
Wanda, 2-night trip
Verified
6/10 Good
Oct 5, 2025
Nice location. Rooms very small. Lacked space for storage and for sitting down. Not super comfortable.
Claude
Claude, 3-night trip
Verified
10/10 Exceptional
Apr 20, 2025
Lovely hotel. Great room upgrade
David
David, 1-night trip
Verified
8/10 Very good
Jan 17, 2025
Staff were all lovely and helpful!!
Michaela
Michaela, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2024
Very friendly and approachable staff and a very warm welcome.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2024
Ideally located to be able to walk to shopping areas, restaurants and the West End.