6/10 - 좋아요
2025년 1월 26일
Great room but horrible service!
Ok so once we got to the airport we called and let them know for the shuttle to pick us up. They didn’t pick us up until 1.5 hours later and it’s only a 10 minute ride from airport to the hotel! I also called over 6 different times to talk to guest services untill we finally got picked up. Then in the morning we didn’t have any hot water to take shower when they finally fixed it they said the problem was the hot was the cold and the cold was the hot so the indicators for Hot & Cold was reversed! However they did have to turn on the hot water for the sink was completely cold. They did give us a 10% discount for the Cuban restaurant across the street and the restaurant was definitely a great place to eat!
Tiffany
Tiffany 님, 친구와 1박 여행
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