We were first placed into a room with no ac after having to walk up flights of stairs. The second room we were placed into the sheets were dirty with stains and the maid didnt even finish her work. Left the pillows in the middle of the bed without pillow cases. No tissue was replaced. Called downstairs no answer. Went downstairs spoke with front desk and no solution at all. Spoke to management said no maids were there and that he would sit the stuff upfront by the time i returned to the resort. Returned to the resort with no one at the front desk nor items for my bed in sight
DARREN
DARREN ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 19์ผ
Dirty shower
Mould and damp
Overflowing toilet
Mosquito infestation
Painted bath which strips and blocks drains
Strange menu
Maria
Maria ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 4์ผ
CATHERINE
CATHERINE ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 3์ผ
Darlton
Darlton ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 25์ผ
Stacia
Stacia ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 22์ผ
agnes
agnes ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 17์ผ
Byron an tishanna green
Byron an tishanna green ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 17์ผ
Lemoy
Lemoy ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 28์ผ
Not so good. My room was a mess. Leaking toilet. No warm water until the last day. Spent a night with no water in shower after cimplaining about cold water.
I requested an iron, it took 3 requests and 2 days to receive it.
It was not good. The people were pleasant though. That's for sure.
Fabian
Fabian ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 24์ผ
Stay wasn't pleasant the room wasn't clean it needed repairs the water was cold my entire stay the gift shop was closed so you had to purchase wash cloths from a store nearby. I would never stay there again
Kiara
Kiara ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 7์ผ
The only thing that was good about the stay was the food. They need to renovate the rooms. The bath ๐ tub is old and thr sink is falling apart. The place is run down
Terikia
Terikia ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
CheapTickets ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 5์ผ
The hotel is in need of a serious upgrade especially to the rooms. The rooms very outdated and tile of floor showed deterioration. However for the most part the rooms were clean. The bathroom also needs a modern update. The checkin process was tedious to say the least and front desk customer service left alot to be desired. The grounds of the property however are stunning and were the highlight of the stay. Food offerings are okay and some things can be improved on. Itโs most definitely a budget hotel and if you plan to stay here ensure you can adapt easily and are not easily aggravated.
If the rooms are upgraded and buffet offerings for lunch and possibly breakfast expanded then that would improve the overall experience. Beach area and boardwalk are some of the most stunning in Montego Bay.
Lordia
Lordia ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 5์ผ
Notthing
Debbie
Debbie ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 4์ผ
My mother stayed for 6 night's and absolutely loved it! She said the resort was fabulous and and the beach was a dream with exceptional food and drinks all inclusive! Best resort in Jamaica so far.
Joan
Joan ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 4์ผ
It was all kinds of trash on the beach
ziani
ziani ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 4์ผ
JACQUELINE
JACQUELINE ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 3์ผ
They had to move me 3 times.. The hotel was not good.. Rooms and tub was old and hard to get clean. Smell like mildew
Yolanda
Yolanda ๋, ์น๊ตฌ์ 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 3์ผ
Food was great,all branded drinks,entertainment good in evening.
Big heads up to Sweetness who ran a lot of the daytime activities,a real credit to the hotel
STEVEN
STEVEN ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 2์ผ
Donโt waste your money here
Check in takes extremely too long, and the front desk staff is rude when you ask about it. The food is terrible and the servers donโt act like they want to help you if they donโt see tip money in advance. Our room had a huge dead cockroach in our tub, and apparently them still cleaning our room is what took so long to check in. Doors in the rooms didnโt seal and the very small beach area was a mess.
Gary
Gary ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 2์ผ
Had us there for an hour before find a room for us, head to the room it was in not condition for us to stay air conditioner wasnโt working bathroom was clean overall mess
Careen
Careen ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 2์ผ
Everything was great.
Daisy
Daisy ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 2์ผ
Best hotel u can ever visited... you will not be disappointed... this is a second visited at this same location. So does the one in Runaway Bay.
Princess
Princess ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 1์ผ
Great place to stay, kind staff and very convenient to the airport.
Ronnie
Ronnie ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 31์ผ
Sharing amenities with sister hotel
Shubert A
Shubert A ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 29์ผ
1. Entertainment was not bad,
2. Jacqueze was not bad, pool was not bad
3. Eating area was not bad
4. Inside the Room was no bad,
5. Did not like
4. Did not like that there was no elevator to rooms,
5 Did not like the panels and other construction material that was on the second floor going up to the rooms,