2/10 Poor
Nov 3, 2024
Horrible service and everything was broken!
This hotel had so many things wrong with it, apart from the horrible service the room we were given wasnt the one we booked and we had to pay more money per night for a room similar to what we had already booked, we couldnt pay with card because their card reader didnt work, they didnt want to give us extra towels and decent room service, the pool was horrendously green, there was chemicals floating in the hot tub and after my kid got out of the hot tub his skin started icthing horribly, the coffee machine didnt work, the outlets didnt work, the wifi didnt work, the ironing table was broken, and the iron didnt work either. These are just some of the many horrible things that happened during our stay. I dont recommend this hotel in the slightest. If you need a hotel go literally anywhere else.
Lidize
Lidize, 2-night trip
Verified Hotels.com guest review