Great customer serviceโฆthe beach is beautiful and the rooms are well kept. The food is okay. They need to work on variety and better quality.
Cherity
Cherity ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 15์ผ
Lovely place where you can relax, have good meals and drinks. Very friendly staff, they make you feel like home. Beach excelente with bars and snacks. We planning to come back with the hole family.
Victor
Victor ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 11์ผ
Very nice and peaceful place, I will repeat soon
Isaias
Isaias ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 10์ผ
Not so good
Poca variedad de comida y no tan buena, tragos de mala calidad en algunos de los bares. El servicio si es muy bueno.
Candy
Candy ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 7์ผ
Good price . Good food . Good friends employees
Nilton
Nilton ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 3์ผ
We have an amazing time , staff are very friendly, room clean , food was great, is a quiet place to be with friends or family, too bad it was raining but we had fun together
Scarlet
Scarlet ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 3์ผ
CARLOS
CARLOS ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 2์ผ
The property was beautiful, there were only 2 restaurants open out of the 4 or 5 restaurants they have listed. The evening activities were minimal during the month of April. The beach was gorgeous and the water was so clear. The property was well kept and the staff was very friendly and attentive. I would definitely stay here again.
*
* ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 29์ผ
jonathan
jonathan ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 28์ผ
excellent place , staff and everything would definitely be back
Katherine Joan Colon
Katherine Joan Colon ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 27์ผ
Un hermoso paisaje y buenas atenciones del personal.
Isaac
Isaac ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 27์ผ
Great Hotel excellent service very nice and clean
Eddy
Eddy ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 22์ผ
Had a good stay, the beach was gorgeous, the property was very nice, nice swimming pools and amenities. the food could be better, but was ok, some of the staff was nice but some could learn to be more courteous. I would definitely return again to this resort.
Rafael
Rafael ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 18์ผ
Poor service, poor quality food, little to no entertainment, and cats in dinning area. Never again
Martin
Martin ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 12์ผ
Eda
Eda ๋, ์น๊ตฌ์ 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 11์ผ
SAHILY
SAHILY ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 10์ผ
A great disappointment for an ALL INCLUSIVE-
Beach it's great-property it's very nice-buildings are great The FOOD AND RESTAURANTS ARE AWFUL-STAFF NOT so great
I stayed before in other ALL INCLUSIVE RESORTS AT BAVARO & PUNTA CANA & PAY much less p/night than ALTRA
ALTRA has NOT COMPARISSON AT ALL with them
What was BAD
They ONLY gave us 1 room key for 2 people
ENTRETAIMENT=ZERO-NO SHOWS or anything
FOOD TERRIBLE selection very few selections of dishes 5or 6 ONLY
A la CARTE restaurants are awful bad quality food no taste &Few selections
Examples First day we arrived at 3 pm AFTER lunch hour so until dinner there was ONLY 1 option by the beach where they ONLY serve PIZZA-BURGERS-HOT DOGS&QUESADILLAS
We order 1 pizza(SORRY we don't have pizza)We order burger with fries & hot dog(SORRY we do NOT have MUSTARD)We order regular pepsi &PEPSI ZERO(SORRY we do NOT have regular Pepsi) with LEMON(SORRY WE DONT HAVE LEMON)We asked for AVOCADO(SORRY WE DO NOT HAVE AVOCADO)
Ok we thought it's SATURDAY MAYBE they run out WELL NO, WE STAYED FOR 5 NIGHTS THEY NEVER GOT THE REGULAR PEPSI NEITHER THE MUSTARD.
Other day even they close 6 pm at 5:45 WE WERE DENIED SERVICE
MAIN BUFFET BREAKFAST LUNCH & DINNER
Orange juice was WATER WITH COLOR not REAL ORANGES
1 night my wife got a hot tea and was walking out of the restaurant with it She was stopped at the door telling her she can NOT leave with the TEA CUP They offered her a THIN PLASTIC CUP
Dinner was until 10:30 pm, at 8:45 BOLONESA sauce for the pasta WAS finished 3 times in 5 days
Nestor
Nestor ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 10์ผ
WYNDHAM ALTRA, BIG DISAPPOINTMENT- NEVER AGAIN
Location it's superb Beach is wonderful Buildings & accommodations are great
STAFF NOT so great
I stayed before in other ALL INCLUSIVE RESORTS AT BAVARO & PUNTA CANA and PAY much less per night than ALTRA
ALTRA has NOT COMPARISSON AT ALL with them
What was BAD
They ONLY gave us 1 room key for 2 people
ENTRETAIMENT=ZERO-NO SHOWS or anything
FOOD TERRIBLE selection very few selections of dishes(5or 6 ONLY)
A la CARTE restaurants are awful bad quality food no taste &Few selections
Examples First day we arrived at 3 pm AFTER the lunch hour so until dinner there was ONLY 1 option by the beach where they ONLY serve PIZZA-BURGERS-HOT DOGS&QUESADILLAS
We order 1 pizza(SORRY we don't have pizza)We order burger with fries & hot dog(SORRY we do NOT have MUSTARD)We order regular pepsi &PEPSI ZERO(SORRY we do NOT have regular Pepsi) with LEMON(SORRY WE DONT HAVE LEMON)We asked for AVOCADO(SORRY WE DO NOT HAVE AVOCADO)
Ok we thought it's SATURDAY MAYBE they run out WELL NO, WE STAYED FOR 5 NIGHTS THEY NEVER GOT THE REGULAR PEPSI NEITHER THE MUSTARD.
Other day even they close at 6 pm at 5:45 WE WERE DENIED SERVICE
MAIN BUFFET (BREAKFAST LUNCH & DINNER)
Orange juice was WATER WITH COLOR not REAL ORANGES
1 night my wife got a hot tea and was walking out of the restaurant with it She was stopped at the door telling her she can NOT leave with the TEA CUP They offered her a THIN PLASTIC CUP
Dinner was until 10:30 pm, at 8:45 BOLONESA sauce for the pasta WAS finished
This happened 3 times in 5
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 8์ผ
ALEXIS
ALEXIS ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
Everything was great and the check-in process was smooth. Recommended
Jean Carlos
Jean Carlos ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 7์ผ
Bonita propiedad y playa. La comida esta normal, puede mejorar